CD

Cloudflare Developers•2y ago

FlynnZelda

Live Streaming HLS Playback 500 Internal Server Error

Live streaming is failing to render a video.

1. I have an input from the API
2. I used the stream key and I am streaming on OBS successfully (also tested with Streamlabs), not dropping any frames.
3. API tells me video is live, I have the video ID and the HLS playback URL (m3u8 file) for my video player (videoJS)
4. Whether in my player OR on the CloudFlare dashboard, at both places, the video doesn’t render, the thumbnail doesn’t render (Cloudflare worker error), and everything errors out. I have tested going live 10+ times, and cloudflare shows there are 10+ videos, but no thumbnail or playback exists, just blank gray squares.

Seems like everything is working BUT the video. It shows the length of every video, but when I go to playback on the save, there is nothing there. It’s just nothing. It shows a length, but the video doesn’t exist!! If I try the HLS URL, I get a 500 internal server error. In chrome, I get a 404 saying the file doesn't exist. Thumbnail link also breaks with a worker error.

I have tried a bunch of different inputs, ALL of them are broken. I have the 2K minutes package.

Any ideas??

#stream #livestreaming