Couldn't Recover Hacked Account through Account Recovery
Hi I'm not able to recover my hacked account through account recovery. It seems the hacker tried to account recovery. I had all the security like phone number link, email and 2-factor enabled. I've attached the Id profile, screenshot of message when I tried to login. Please help!!!
Thanks
6 Replies
Did you contact in game support?
@Shrestha Pzl
@GameOnTerror I've reached out to customer support. Waiting for their response!
OK, You will receive response within 24 hours
@Shrestha Pzl
If you didn't get a response within 14 business days, please feel free to contact us. @Shrestha Pzl :4227bearpumpkin2:
Okay @Zobel get the response from customer service and they said re-try account recovery (account claim available after 1d16hr). I will try to recover, if that didn't work then will contact you guys! Thanks for cooperation.
Pleasure is ours. :hehe: