11 replies

how to bring back hacked acc

i used acc recovery and they answered me with this

Screenshot_2024-03-02-15-29-33-816_com.google.android.gm.jpg

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🗿•3/2/24, 3:17 PM

Please ensure that you prepare and provide the requested information accurately, this is a measure to verify your identity and ownership of the account. If you cannot prove the ownership, the customer service may not be able to proceed with your request.

Please continue with the customer service regarding your concern.:Heart_White_AE:

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🌨OP•3/2/24, 4:12 PM

Screenshot_2024-03-02-17-07-29-116_com.tencent.ig.jpg

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🌨OP•3/2/24, 4:13 PM

also i got this

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🌨OP•3/2/24, 4:15 PM

@delfin

Henry•3/2/24, 4:18 PM

@delfin

bro hilp him

delfin•3/2/24, 4:20 PM

Hello, @naeko. This pop-up appears when your account was accessed from another device. If you still have access and have a phone number linked to your PUBG MOBILE account, please enable secondary verification through your Account settings of the game. After enabling secondary verification, log out of your PUBG MOBILE account from all devices one time, the unauthorized user should not be able to access your account.

If you are unable to enable secondary verification, please submit another account recovery claim. This time make sure that you submit your claim on the device you used most frequently to log into the game and provide as much information as possible.