V
VALORANT5mo ago
Atom

Buying VP

I live in Morocco so I am unable to purchase vp normally so I have to use vpn but now when I try to buy, it just shows me a loading screen and it doesn't register my purchase. Any solutions?
27 Replies
lyra
lyra5mo ago
wait that's all payment isn't working atm it says in the riot launcher you can always contact support if money has been pulled out from your account and it shouldn't have
VANGUARD
VANGUARD5mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Atom
Atom5mo ago
My purchase does not register at all so should I wait until the bug is fixed? Because I want to buy a skin that I have in my shop that I have been waiting for 9 months
lyra
lyra5mo ago
has money been pulled out from your bank account?
Atom
Atom5mo ago
No, thankfully
lyra
lyra5mo ago
then I'd say wait there is nothing we can do
Atom
Atom5mo ago
Well, time to wait another few moths for Araxys Bulldog.
lyra
lyra5mo ago
I'm sorry to hear that it's really unfortunate hope this helped :BearHeart:
Atom
Atom5mo ago
yeah thank you so much
lyra
lyra5mo ago
Atom
Atom5mo ago
Oh, thank you for the extra help
Lemtik
Lemtik5mo ago
So if I have the same problem but I live in Italy Basically yesterday I bought 3650 vp and then in a hour tried buying another 1k but got error and since then im still getting it
lyra
lyra5mo ago
same problem just gotta wait ;support is always an option
VANGUARD
VANGUARD5mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Lemtik
Lemtik5mo ago
yeah but I bought 3650 and then couldnt buy 1k so it worked atp but it doenst work anymore
lyra
lyra5mo ago
but you still gotta wait
Lemtik
Lemtik5mo ago
how long tho bundle is going off in 18 days
lyra
lyra5mo ago
till riot fixes it
Lemtik
Lemtik5mo ago
riot doesnt even want our money anymore😭
lyra
lyra5mo ago
they will take it soon
jidat
jidat5mo ago
:val_KekwSob: I bet its their top priority rn
Lemtik
Lemtik5mo ago
its been almost 3 weeks cuz issue occered on 2/23
jidat
jidat5mo ago
We had a patch 3 days ago
Lemtik
Lemtik5mo ago
no fix still
jidat
jidat5mo ago
American aah format
Lemtik
Lemtik5mo ago
23 of feb
jidat
jidat5mo ago
Yeah i get that