HGL
sunny-green

Heroic stopped recognizing my nvidia GPU

I recently moved to a new place and after I moved my computer with NixOS I noticed that only heroic client and games through epic games cannot recognize the nvidia gpu I have RTX 2070 super. How can I fix it? It recognizing some virtual LLVM GPU insteam nvidia gpu and I have a lot of stuttering in games.
21 Replies
extended-salmon
extended-salmon16mo ago
Post a log of a game you're attempting to run #:pushpin: Read Me First | Frequently Asked Questions
sunny-green
sunny-greenOP16mo ago
hitman 3 for example
sunny-green
sunny-greenOP16mo ago
I hope this the right one
rotten-yellow
rotten-yellow16mo ago
Did you try use a newer version of WIne-GE?
sunny-green
sunny-greenOP16mo ago
yea same issue
wise-white
wise-white16mo ago
[cli] ERROR: Game is out of date, please update or launch with update check skipping!
[cli] ERROR: Game is out of date, please update or launch with update check skipping!
Go to the game page and in the three dots menu click force update if available
sunny-green
sunny-greenOP16mo ago
Nah its not the problem the same issue even after update Something in heroic client recognizes only virtual GPU instead the Nvidia one
wise-white
wise-white16mo ago
not sure how this works on Nix but normally in flatpak I would first check that the nvidia runtime is up to date with the host one
sunny-green
sunny-greenOP16mo ago
Everything is updated the only strange thing is that the Nvidia GPU recognized correctly anywhere except heroic
wise-white
wise-white16mo ago
could you share a log where it recognizes it as LLVM device?
sunny-green
sunny-greenOP16mo ago
example from hitman 3 Can you guide me how can I get the main log of heroic?
No description
like-gold
like-gold16mo ago
the GPU games/wine see is indepent of what Heroic can see (you could have heroic not seeing your GPU and wine seeing it), so if wine can't see your GPU then the issue is not heroic but issues with your drivers also, heroic can see your GPU
GPUs:
GPU 0:
Name: NVIDIA Corporation TU104 [GeForce RTX 2070 SUPER]
IDs: D=1e84 V=10de SD=4008 SV=1458
Driver: nvidia
GPUs:
GPU 0:
Name: NVIDIA Corporation TU104 [GeForce RTX 2070 SUPER]
IDs: D=1e84 V=10de SD=4008 SV=1458
Driver: nvidia
but we just lunch wine, so it looks like wine can't see it
sunny-green
sunny-greenOP16mo ago
wine sees it with proton-ge 8.15 on steam but not on heroic so that's kind strange Yea I saw those lines
like-gold
like-gold16mo ago
try disabling FSR
sunny-green
sunny-greenOP16mo ago
still the same I enabled it for checking if I can see the GPU but same results for both options
CommandMC
CommandMC16mo ago
Can you guide me how can I get the main log of heroic?
This is the correct log file. You just won't get any game output/errors since the game isn't running. Update it first, then re-check that log
sunny-green
sunny-greenOP16mo ago
nothing new in logs after updates
sunny-green
sunny-greenOP16mo ago
here is the new log haven't seen anything new here
CommandMC
CommandMC16mo ago
Keep your Wine version the same it was before (or at least keep it on a Wine-GE version, not Proton)
sunny-green
sunny-greenOP16mo ago
I used proton ge all the time, now it was a test with regular proton
CommandMC
CommandMC16mo ago
FWIW you're using Wine-GE in your first log, and only Wine-GE (or any Wine) produces helpful logs

Did you find this page helpful?