V
VALORANT3mo ago
chelle

hacked, same person THREE TIMES NOW

can you help me? ive been recovering my account by the submit a ticket, but this guy has been getting it back, can riot like block his email out of my account? or like, can someone help me stop this? I don't know how he's been getting into my account as well. but he's been changing my email password.
10 Replies
Wensoko
Wensoko3mo ago
Ok so, First change ur phone number then change ur password of email acc At last, you need to log out all accs And his access is lost You can add two factor authentication as well to ensure you won't face same issue in future
chelle
chelle3mo ago
i already did, but he somehow got it back not even a minute later
Wensoko
Wensoko3mo ago
log out all accs 1st from ur email ;support
VANGUARD
VANGUARD3mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
Wensoko
Wensoko3mo ago
...
chelle
chelle3mo ago
okay, thanks for the help man appreciate it
Wensoko
Wensoko3mo ago
no problem
silly lil guy
silly lil guy3mo ago
hey, ive also been hacked. How long did riot take to respond to your ticket?
lyra
lyra3mo ago
1-2 days depending on how busy they are, even can be 3-4 sometimes
silly lil guy
silly lil guy3mo ago
Thanks