CD
Cloudflare Developers•3mo ago
Endente

Availability of Attack-Support in Germany

I work for a multi Billion US dollar company in Germany. We recently had a very severe cyberattack and your helpline from Germany was unavailable… How is this possible?! We had incredible losses….. Can you turn your „24/7“ service in a real 24/7 service? Your experts surely would’ve helped us a lot at 2 am in the morning when I sprinted to work just to rip out cables.
4 Replies
nir4
nir4•3mo ago
ah yes, very real how does a billion dollar company not use scalable systems 💀 and then an employee complains in the discord 😂
Endente
Endente•3mo ago
Because this was well planned and used zero-click-exploits to do so which were made able by Microsoft? And why via discord? Because they don’t say anything if we contact them in another way
Chaika
Chaika•3mo ago
This really isn't the place for that regardless, this is a Discord for Cloudflare Developers. Very far away from the Enterprise hotline and such. If you're a current CF Customer I would reach out to your CSM https://developers.cloudflare.com/support/contacting-cloudflare-support/
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Contacting Cloudflare Support · Cloudflare Support docs
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nir4
nir4•3mo ago
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