help provider not accesible
Hi everyone.
I have an unexplained problem with this network provider.
Enel S.P.A. AS202098
All users with this carrier are unable to access my website.
My tests:
If I disable proxy and if I disable cloudflare, users log in.
Clearing the cache doesn’t solve anything.
Deleting the website and recreating it from scratch solves nothing.
The firewall is not active, there are no rules.
My subscription is the free one, so I don’t have any special blocking settings.
I disabled https, it doesn’t solve anything.
Access only via http, it doesn’t work anyway.
I also generated the ssl and uploaded it to my server, but it still doesn’t work.
The register is namecheap.
The domain extension is .NL
customers have set DNS 1.1.1.1 and 8.8.8.8 and it still doesn’t work
I’ve tried them all, I no longer know what to do other than abandon Cloudflare or disable the latter, thus making everything useless.
Users access other websites with Cloudflare.
What can I do?
I have an unexplained problem with this network provider.
Enel S.P.A. AS202098
All users with this carrier are unable to access my website.
My tests:
If I disable proxy and if I disable cloudflare, users log in.
Clearing the cache doesn’t solve anything.
Deleting the website and recreating it from scratch solves nothing.
The firewall is not active, there are no rules.
My subscription is the free one, so I don’t have any special blocking settings.
I disabled https, it doesn’t solve anything.
Access only via http, it doesn’t work anyway.
I also generated the ssl and uploaded it to my server, but it still doesn’t work.
The register is namecheap.
The domain extension is .NL
customers have set DNS 1.1.1.1 and 8.8.8.8 and it still doesn’t work
I’ve tried them all, I no longer know what to do other than abandon Cloudflare or disable the latter, thus making everything useless.
Users access other websites with Cloudflare.
What can I do?
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