Free Tier Compute Discrepency
On the pricing page (https://neon.tech/pricing), it says I get 20 hours of compute per month on the free tier.
However, in the console, it says I get 5 hours of compute per month on the free tier.
Which value is correct? Obviously, I'm more inclined to trust the value in the console, but this is extremely frustrating since you advertise higher capacity on your pricing page. This feels very dishonest.
7 Replies
correct-apricot•2y ago
Hi, please pardon the discrepancy.
Your main compute on the Free Tier is always active, 24/7. You never need to worry about that compute being available. Branch computes have a 20 hour limit for a .25 vCPU compute. This is what you see on the Pricing page.
The Console compute hours are for a 1 vCPU compute (4x the size), so that's the reason for the difference.
- 20 hours for .25 vCPU compute
- 5 hours for 1 vCPU compute
The Free Tier only offers .25 vCPU computes, so you really do get 20 hours for branch computes on the Free Tier.
I hope that makes sense. We're working on aligning the information between the Console and the Pricing page.
correct-apricotOP•2y ago
Oh that makes sense
So it’s billed in units of 1vcpu-hours but the pricing page is in 0.25vcpu-hours since you get 0.25vcpu with free tier
stormy-gold•2y ago
So that means if I use only 1 branch for dev & prod I can use your service for free forever? found the loophole!
correct-apricot•2y ago
Hey, true! No loop hole intended. We advertise an always-available free tier with 24/7 for your main compute.
You can still use branches, but the computes attached to those are limited to 20 active hours a month. Given that computes idle down after 5 minutes of inactivity, and your dev database is typically not active all the time, that 20 hours can go pretty far, and you start at 20 hours again at the beginning of each month.
stormy-gold•2y ago
ye, I was just kidding. Your service is great, keep it up!
correct-apricot•2y ago
I'm up too early today 🙂 Glad your enjoying it!
eastern-cyan•2y ago
Get outta 'ere! 😉