Purchased Battlemetrics RCON through host - going to old IP address

I purchased Battlemetrics RCON through my hosting provider and received an email to activate my subscription. When I follow the process of activation, it connects an OLD IP address which is no longer active (DEAD) instead of the current server IP address. How can I remedy this?
2 Replies
Hordicus
Hordicus3mo ago
I think we emailed you a response on this issue. We'll monitor that for updates.
Flint Monkey
Flint Monkey3mo ago
Yes, you did - thank you.