V
VALORANT3mo ago
Trav

My account progress is gone

I factory reset my pc and log in and all my skins are gone and idk what to do
8 Replies
jidat
jidat3mo ago
U sure thats the actual account?
Trav
Trav3mo ago
Yes same email
kuujn
kuujn3mo ago
has to be wrong account; ur skins aren't held locally
Trav
Trav3mo ago
lemme look at my bank statements
jidat
jidat3mo ago
;support
VANGUARD
VANGUARD3mo ago
The community help forum is managed by the community and does not offer any official Riot support. You can create a support ticket at https://support-valorant.riotgames.com/hc/requests/new for official support.
jidat
jidat3mo ago
Also can u check ur email if ur email was changed by any chance
Trav
Trav3mo ago
Yes