it doesnt let me buy it the first time i tryied it it worked now it doesnt

pls help
30 Replies
scary halloween jet
@everyone
halu
halu2y ago
did it give you an error?
scary halloween jet
Yes It said error please contact me
halu
halu2y ago
Are you on V1 or V2? Are you trying to buy Keycaps or Soundpacks?
scary halloween jet
keypacks how to check version? @Captain Halu@Captain Halu im using stirpe and when i click purchase nothing comes
halu
halu2y ago
thats the old version
scary halloween jet
oh how to get new and will i have to buy everything again ?
halu
halu2y ago
#v2-download
scary halloween jet
ty
halu
halu2y ago
account transfers over
scary halloween jet
oh
halu
halu2y ago
if the issue is with stripe, updating may not make a difference
scary halloween jet
oh
halu
halu2y ago
but the error message may be different / clearer
scary halloween jet
oh because it worked the first time idk why it doesnt work the second time
halu
halu2y ago
yea i cant say without more info
scary halloween jet
oh ok alll i did is click purchase and nothing comes
halu
halu2y ago
there’s no transaction on ur card right?
scary halloween jet
um no
halu
halu2y ago
im just a dev, so i dont have access to any purchase records in our end
scary halloween jet
because it doesnt take me to the place to even put my details to buy it oh
halu
halu2y ago
oh, thats weird def try V2 then
scary halloween jet
alr cos i click the button 'purchase' nothing comes then when i click the second time it says 'you are buying a coin pack hold on!'
halu
halu2y ago
yea i didn’t make that version and its not receiving any future updates, so i just have no idea
scary halloween jet
ok @Captain Haluomgomg ty it worked v2 works
halu
halu2y ago
glad to hear!
Metal_Dev
Metal_Dev2y ago
you should try and find a way to get users to switch from versions before #v2-download because v1 is very glitchy
halu
halu2y ago
i don’t have the ability to do that
Metal_Dev
Metal_Dev2y ago
👍

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