it doesnt let me buy it the first time i tryied it it worked now it doesnt
pls help
JJ
Jet3528 [Jetcap]•40d ago
@everyone
H
halu•40d ago
did it give you an error?
JJ
Jet3528 [Jetcap]•37d ago
Yes
It said error please contact me
H
halu•37d ago
Are you on V1 or V2?
Are you trying to buy Keycaps or Soundpacks?
JJ
Jet3528 [Jetcap]•37d ago
keypacks
how to check version?
@Captain Halu@Captain Halu
im using stirpe
and
when i click purchase
nothing comes
JJ
Jet3528 [Jetcap]•37d ago
H
halu•37d ago
thats the old version
JJ
Jet3528 [Jetcap]•37d ago
oh
how to get new
and
will i have to buy everything again
?
H
halu•37d ago
#v2-download
JJ
Jet3528 [Jetcap]•37d ago
ty
H
halu•37d ago
account transfers over
JJ
Jet3528 [Jetcap]•37d ago
oh
H
halu•37d ago
if the issue is with stripe, updating may not make a difference
JJ
Jet3528 [Jetcap]•37d ago
oh
H
halu•37d ago
but the error message may be different / clearer
JJ
Jet3528 [Jetcap]•37d ago
oh
because it worked the first time
idk why it doesnt work the second time
H
halu•37d ago
yea i cant say without more info
JJ
Jet3528 [Jetcap]•37d ago
oh ok
alll i did is click purchase
and nothing comes
H
halu•37d ago
there’s no transaction on ur card right?
JJ
Jet3528 [Jetcap]•37d ago
um no
H
halu•37d ago
im just a dev, so i dont have access to any purchase records in our end
JJ
Jet3528 [Jetcap]•37d ago
because it doesnt take me to the place to even put my details to buy it
oh
H
halu•37d ago
oh, thats weird
def try V2 then
JJ
Jet3528 [Jetcap]•37d ago
alr
cos i click the button 'purchase' nothing comes
then when i click the second time
it says 'you are buying a coin pack hold on!'
H
halu•37d ago
yea i didn’t make that version and its not receiving any future updates, so i just have no idea
JJ
Jet3528 [Jetcap]•37d ago
ok
@Captain Haluomgomg
ty
it worked
v2 works
H
halu•37d ago
glad to hear!
M
Metal_Dev•37d ago
you should try and find a way to get users to switch from versions before #v2-download because v1 is very glitchy
H
halu•37d ago
i don’t have the ability to do that
M
Metal_Dev•37d ago
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