V
VALORANTβ€’3mo ago
marko

False banned for 3rd party software

I've been banned for 3rd party software because somebody got into my account and probably cheated?! (I dont even know who bc nobody should have access to my account) I have already opend a ticket twice with proves of my innocence - like the time is was at work etc. Is there anything i can do about that? Like fr i just bought a new pc on the 31.01 and got banned about a week later for something i didnt even do. (the first screenshot is literally the last game of my account where it got banned / and the second is the prove that i was working at that time.)
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38 Replies
lyra
lyraβ€’3mo ago
riot has closed the ticket which means they believe the ban was not a false ban you will be unbanned in 4months if it's your first ban
marko
markoβ€’3mo ago
Will i still have all my skins?
lyra
lyraβ€’3mo ago
no, when you get banned your account gets automatically deleted
marko
markoβ€’3mo ago
damn
Yaxoni
Yaxoniβ€’3mo ago
I have the same problem but for me its definitive πŸ’€ help
lyra
lyraβ€’3mo ago
contact riot
Yaxoni
Yaxoniβ€’3mo ago
how ?
VANGUARD
VANGUARDβ€’3mo ago
The error code Van 152 indicates a hardware ID ban. This ban typically lasts around 4 months. You can appeal and discuss your ban on the official support page by using the link below. Submit a support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/new
lyra
lyraβ€’3mo ago
the link is there
Yaxoni
Yaxoniβ€’3mo ago
hahah "Solved"
lyra
lyraβ€’3mo ago
did you get a response or did they ghost you?
Yaxoni
Yaxoniβ€’3mo ago
ghost :)
lyra
lyraβ€’3mo ago
then your ban will not be appealed there is nothing you can do id recommend finding a new game to play I suppose
Yaxoni
Yaxoniβ€’3mo ago
nice :D or create a new account :val_KekwSob:
lyra
lyraβ€’3mo ago
no bcuz vanguard doesn't only ban the account but also the hwid on your computer you'd have to replace your computer
Yaxoni
Yaxoniβ€’3mo ago
shit
lyra
lyraβ€’3mo ago
soooo switch games I suppose or buy a new computer however I would just recommend changing games:BearHeart:
Yaxoni
Yaxoniβ€’3mo ago
ok, ty 🫢
marko
markoβ€’3mo ago
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marko
markoβ€’3mo ago
@Yaxoni it might be this problem i opend a new ticket and mentioned this tweet in it
Yaxoni
Yaxoniβ€’3mo ago
what is MFA ?
marko
markoβ€’3mo ago
VALORANT Support
Multi-Factor Authentication How-to & FAQ
When it comes to your online identity, you can never be too careful. That’s why Riot Games has introduced multi-factor authentication: a fast and easy way to keep your information secure. This new ...
Yaxoni
Yaxoniβ€’3mo ago
thaks you a lot !
lyra
lyraβ€’3mo ago
I would say account locked
marko
markoβ€’3mo ago
Update: Didnt get unbanned, just got scammed
Yaxoni
Yaxoniβ€’3mo ago
Same πŸ™ƒ
marko
markoβ€’3mo ago
its so crazy fr
issves
issvesβ€’3mo ago
got rejected for me for "boosting" so someone might have logged into my accountπŸ™ƒ that's pure bs
Yaxoni
Yaxoniβ€’3mo ago
Update, always nothing for me :)
lyra
lyraβ€’3mo ago
check if the ticket has been closed or if it's still open
Yaxoni
Yaxoniβ€’3mo ago
"Solved" 😁
lyra
lyraβ€’3mo ago
then it means your ban was fair and youre not getting unbanned
Yaxoni
Yaxoniβ€’3mo ago
Oh, nice πŸ‘πŸ» Love it πŸ’–
!zain
!zainβ€’3mo ago
thew ticket system in val is so bad
Yaxoni
Yaxoniβ€’3mo ago
Update :
Yaxoni
Yaxoniβ€’3mo ago
No description
Yaxoni
Yaxoniβ€’3mo ago
To sum up, I'm banned because I have a cheat :val_KekwSob: But I don't have any Is Logitech G Hub considered a cheat ?
Yaxoni
Yaxoniβ€’3mo ago
No description