False banned for 3rd party software

I've been banned for 3rd party software because somebody got into my account and probably cheated?! (I dont even know who bc nobody should have access to my account) I have already opend a ticket twice with proves of my innocence - like the time is was at work etc. Is there anything i can do about that? Like fr i just bought a new pc on the 31.01 and got banned about a week later for something i didnt even do. (the first screenshot is literally the last game of my account where it got banned / and the second is the prove that i was working at that time.)
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lyra19d ago
riot has closed the ticket which means they believe the ban was not a false ban you will be unbanned in 4months if it's your first ban
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marko19d ago
Will i still have all my skins?
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lyra19d ago
no, when you get banned your account gets automatically deleted
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marko19d ago
damn
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Yaxoni18d ago
I have the same problem but for me its definitive 💀 help
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lyra18d ago
contact riot
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Yaxoni18d ago
how ?
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VANGUARD18d ago
The error code Van 152 indicates a hardware ID ban. This ban typically lasts around 4 months. You can appeal and discuss your ban on the official support page by using the link below. Submit a support ticket here: https://support-valorant.riotgames.com/hc/en-us/requests/new
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lyra18d ago
the link is there
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Yaxoni18d ago
hahah "Solved"
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lyra18d ago
did you get a response or did they ghost you?
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Yaxoni18d ago
ghost :)
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lyra18d ago
then your ban will not be appealed there is nothing you can do id recommend finding a new game to play I suppose
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Yaxoni18d ago
nice :D or create a new account :val_KekwSob:
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lyra18d ago
no bcuz vanguard doesn't only ban the account but also the hwid on your computer you'd have to replace your computer
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Yaxoni18d ago
shit
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lyra18d ago
soooo switch games I suppose or buy a new computer however I would just recommend changing games:BearHeart:
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Yaxoni18d ago
ok, ty 🫶
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marko18d ago
No description
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marko18d ago
@Yaxoni it might be this problem i opend a new ticket and mentioned this tweet in it
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Yaxoni18d ago
what is MFA ?
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marko18d ago
VALORANT Support
Multi-Factor Authentication How-to & FAQ
When it comes to your online identity, you can never be too careful. That’s why Riot Games has introduced multi-factor authentication: a fast and easy way to keep your information secure. This new ...
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Yaxoni18d ago
thaks you a lot !
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lyra18d ago
I would say account locked
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marko17d ago
Update: Didnt get unbanned, just got scammed
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Yaxoni17d ago
Same 🙃
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marko17d ago
its so crazy fr
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issves17d ago
got rejected for me for "boosting" so someone might have logged into my account🙃 that's pure bs
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Yaxoni15d ago
Update, always nothing for me :)
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lyra15d ago
check if the ticket has been closed or if it's still open
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Yaxoni15d ago
"Solved" 😁
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lyra15d ago
then it means your ban was fair and youre not getting unbanned
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Yaxoni15d ago
Oh, nice 👍🏻 Love it 💖
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!zain15d ago
thew ticket system in val is so bad
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Yaxoni14d ago
Update :
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Yaxoni14d ago
No description
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Yaxoni14d ago
To sum up, I'm banned because I have a cheat :val_KekwSob: But I don't have any Is Logitech G Hub considered a cheat ?
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Yaxoni14d ago
No description
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