VOnly unused in-game content and unused VP purchased within the last 14 days are eligible for a refund. In-game content counts as used once it's taken into a game: that means you've reached the loading screen of a match in any mode (including custom games or practice) with that content equipped.
More information: https://support-valorant.riotgames.com/hc/en-us/articles/360045674593-How-to-Request-a-Refund-VALORANT-Player-Support
More information: https://support-valorant.riotgames.com/hc/en-us/articles/360045674593-How-to-Request-a-Refund-VALORANT-Player-Support
