Restore database returning a 500
I'm trying to restore my database to a time but I'm getting a 500 error. It works in another project but this project doesn't seem to want to work. Not too much more info to share the error has no message.
5 Replies
rival-blackOP•2y ago
rival-blackOP•2y ago
A bit more exploration, create branch is also failing for specific point in time but doing it at the current time works
flat-fuchsia•2y ago
Thanks for reporting @Emerson Dove. If you are a on a paid plan, I'd suggest opening a ticket so that you can track the issue. I'll also report it to the team on our internal channel. It would be helpful to have the endpoint id for your main branch, which forms part of you connection string. It looks something like this: ep-aged-math-668285
rival-blackOP•2y ago
Sure, where do I go to open a ticket sorry - I can provide project details. I'm on the launch plan as well.
It also suddenly started working a few hours after I made this post
flat-fuchsia•2y ago
Thank you. That would be great, so that we can investigate what might have caused this. You can open a ticket from the Support link in the Neon Console, which you can access directly via this link: https://console.neon.tech/app/projects?modal=support