LS
Lurkr SupportDonny Ohmygod

Rank card background

I can't load the background image. The bot writes that the file size should not exceed 5 MB, although the image meets this requirement.
Solution:
@Donny Ohmygod should be working now
CmdData
CmdData•34d ago
Try using an image compressor, it might be that the file size is being reported to Lurkr incorrectly If it's something like 4.9MB it might be false-triggering
Donny Ohmygod
Donny Ohmygod•34d ago
Picture size less than 100 kB
CmdData
CmdData•34d ago
Can you send a screenshot and the picture you've tried to use
Donny Ohmygod
Donny Ohmygod•34d ago
No description
No description
CmdData
CmdData•34d ago
@Almeida
Almeida
Almeida•34d ago
@Donny Ohmygod try again
Donny Ohmygod
Donny Ohmygod•34d ago
Does not work. Same error.
CmdData
CmdData•34d ago
Have you tried using different images to see if it's the particular image causing the issue?
Almeida
Almeida•34d ago
ok can replicate this, ill look into it
Donny Ohmygod
Donny Ohmygod•34d ago
Doesn't work on other images either.
Lurkr
Lurkr•34d ago
:icon_levelup: @Donny Ohmygod has reached level 3
Almeida
Almeida•34d ago
yeah its not image specific. i found the issue
Solution
Almeida
Almeida•34d ago
@Donny Ohmygod should be working now
Donny Ohmygod
Donny Ohmygod•34d ago
Yes. Thanks 👍🏼
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