Lurkr Support

The official support server for the Lurkr bot. View more at https://lurkr.gg/

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Lurkr Support

The official support server for the Lurkr bot. View more at https://lurkr.gg/

Join

artiengaming

12/4/2025

REWARD ROLE ISSUE

when i setup reward roles and then save and then i reopen the dashboard and the reward roles is empty

Skye 🌸

12/3/2025

Level roles not being assigned

Hello. I have the level roles assigned to their levels in the dashboard but the bot is not adding the relevant roles to users when they reach the respective levels.

Solution:

https://support.discord.com/hc/en-us/articles/214836687-Discord-Roles-and-Permissions#h_01JJ7FF0ES91KDVXNT9MQ6FQTC

Aspy

11/29/2025

Manual Import

Hi, I need a manual import for my server We have about 12k members. Server ID is 1130327724146311280 Schema should be...

Solution:

Please upload your leveling data in this format: https://lurkr.gg/docs/guides/exporting-leveling-leaderboard#file-structure...

levels.json

TheJotaErre

11/28/2025

How can I grant permissions to a role other than admin to modify the bot?

Plis

Solution:

the required permission to change Lurkr's config is Manage Server.

Hox

11/28/2025

Import the file

Hello, I need to enable manual XP import for my server. I'm migrating XP from Engauge using a JSON file. Please enable “Manual Import / Upload JSON” for my server. Server ID: 1423425601381077184...

Solution:

@Hox should be done

fenesy

11/27/2025

Level system

Hi guys, I configured the bot today.I picked 2 minutes and my guy still mess with me with 60 seconds. (non-premium version) what can I do?

Solution:

Use the command /config set option: Leveling Experience Gain Interval

Andoni

11/25/2025

I wanna delete my levels/username from a server, how?

I was on a nsfw i didnt like and now when someone search my specific username it appears on google as a nsfw server and i dont like it, is possible to delete my name from the leaderboard.

Solution:

there are 2 options currently: 1. you can hide your profile in all public web leaderboards using /privacy 2. the server admins can manually delete your leveling data...

Akira Izanagi

11/25/2025

Problem with embed message

Hi. I created an embed message that the bot can send everytime a user levels up. The message is sent in the correct channel, but the problem is images and gifs won't load, despite I'm using a public image support website (like imgur o giphy). Does someone know if I'm doing something wrong?

Solution:

It's probably not in that format. You need to use "Copy image URL" on the giphy site

Stargatecraft

11/23/2025

Config check not wanting to run with nondescript failure message

I tried to run config check in my guild (i also had a role with administrator permissions) and Lurkr responsed the first message, then i added all permissions to my administrator role to rule this out and got the second response. The problem was that Lurkr wasnt allowed to see or write in that channel and had no perms as @ everyone had all perms overridden on false in that channel. I dont think the behavior was false but i think that the error message was pretty misleading so i would like more solid error responses if possible....

NaviKing

11/21/2025

Autopost leaderboard

Is it possible to automatically post the leaderboard on a recurring basis to a specific channel or to have it update an existing fixed message accordingly? If so, how?

Solution:

No unfortunately not right now, but it's on our backlog of feature requests. I would suggest posting a link to the web leaderboard which is always up to date

Simon

11/19/2025

XP multiplier for specific amount of time / date.

I want to make an event where the XP gets multilied by 2x or even 2.5x on a specific date. Is something like this possible to set up? Or do I need to manually set it in dashboard? So for instance from 20 November 00:01 to 25 November 23:59. XP gets multiplied by 2x. But on 21 November 23:59 to 22 November 23:59, all XP is multiplied by 2.5x.

Solution:

Currently we don't support changing multiplier values based on dates. A workaround would be to assign 2 roles different multipliers and have a seperate bot give these roles to your users at the set time

Fitz

11/17/2025

level message wont post in channel

im trying to setup the bot so it auto assigns my members roles based on the rank i give them in server, i have the bot set up so nobody can gain xp unless i / level them, when i do this it auto assigns the role to them but the message wont post to the channel i have set up for the level (promotion). im super new to bots so i appologise if this is a dumb question. i have set it up in the config in the server and on the dashboard but nothing works, thanks

Solution:

Don't try and use here or everyone pings. https://lurkr.gg/docs/guides/customize-level-up-messages#conditional-variables...

Simon

11/16/2025

Level/xp curve

How is the xp curve for levels? Is this in a linear way or a sort of curving way?

Solution:

It's exponential. You can change how much XP you get in your dashboard.

Berry

11/15/2025

Setting up to work with threads

I am using leveling and specifically blacklisting channels. I want players to be able to earn xp in threads they create, as long as the thread is not created in a channel that is blacklisted. I have enabled xp in threads, but fins that when I've created a thread in one of the blacklisted channels, I still earn xp in it. Is anyone able to help me figure out the correct configuration, or if such configuration is possible... Should I forego blacklisting altogether and give the channels a x0 xp multiplier?...

Solution:

@Berry should be fixed, can you try and let me know how it goes?

「𝐂𝐕」apetlover

11/13/2025

Sync with Arcane

Is it possible to make it so that Lurkr's levels are achieved the same time as Arcane?

Solution:

You can make it approximate but that's not an intented use case. The XP or levels will drift away over time

N17rix

11/12/2025

Voice XP increments don’t update lastUpdated

Hi, when I call PATCH /levels/{guildId}/users/{userId} with { xp: { increment } } to grant XP for VC activity, the XP value updates correctly but the lastUpdated field stays unchanged until the user earns XP from a text message. Could you update the backend so any XP update, whether it comes from your bot or via the public API, refreshes lastUpdated? Right now API-driven increments leave the timestamp stale. :[

Solution:

https://lurkr.gg/docs/api/endpoints/levels/update-user-level#request-body

bandit

11/11/2025

having trouble with setting roles

set all the roles for every specific level (for example i set level 1-9 bronze role) BUT it only shows that i am bronze and nobody else in the server. can someone help me please? i stand support isnt working

Solution:

have you followed this? https://lurkr.gg/docs/troubleshooting

Normal Guy… maybe?

11/11/2025

/Config Set not working for Role Rewards

I did /config set for role awards like in the documentry and it says no options avalible for this search in the options box. Help needed!

Solution:

It should've added the role reward. if it didn't, scroll up to the top of the page where the save button is and check if there is an error

「𝐂𝐕」apetlover

11/10/2025

Level minimum and maximum XP (levels)

This is not an issue and leans more to a person's opinion. I'd like to know how much extra XP would be required every level up since it took so less messages to reach level 1. I'm deciding on what to set the XP per minute be, but I'm not sure what would be easy and what not.

Solution:

Since I don't know your servers setup I can't give you a personal recommendation, but I can direct you to our Level Calculator that tells you how much XP someone needs to reach a certain Level and also roughly how long it would take. https://lurkr.gg/levels/calculator

Dur

11/9/2025

Custom level up message channel not working?

I've set a custom channel so when I level it, it'll pop up but it is not wokring at all

Solution:

In the servers where its not working, can you use /config check and /config troubleshoot to check if Lurkr can fix your issue

Gaming

Programming

Lurkr Support

The official support server for the Lurkr bot. View more at https://lurkr.gg/

Lurkr Support

The official support server for the Lurkr bot. View more at https://lurkr.gg/