Lurkr Support

LS

Lurkr Support

The official support server for the Lurkr bot. View more at https://lurkr.gg/

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how can i create an API key for lurkr?

https://lurkr.gg/docs/api, i cannot create my own API key for Lurkr. the link profile page link redirects to a 404 page
Solution:
It should be https://lurkr.gg/profile @MrMikkelll...

Not leveling properly//or at all

Hi there! I tried to read the documentation and ask the instant support bot (gave me a error), also used the config commands So, the bot is either not leveling people, or doing so at a very slow pace. For example someone joined the server and had sent around 200 messages, however when i used /rank lurkr said they had no XP. I used the level calculator on the site and it said reaching level 4 should have taken 13 messages. (I bumped up the multiplier because it was extremely slow)...
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Refreshing/Sync new roles.

Hi several people in my disc has reached a certain treshold for new level but i have to manually sync their new roles i just created. How can i make it so it automatically updates roles to their highest level?
Solution:
If you've added new leveling roles they won't be automatically synchronised. The user needs to gain XP or level up for the sync to occur.

I've seen on other servers and supposedly this Bot can up to more than 100 levels

The bot can have more than 100 levels, up to 200? I've been configuring the bot and I finished setting the supposed 200 levels, but the dashboard only shows 50... What happened?
Solution:
Theoretically the limit is Level 500 but unless you set your multiplier to something huge, nobody is realistically going to reach that level.

Leveling Roles

According to instant-support, lurkr removes the role of the previous level when a user levels up. The solution it gave was to configure a section of the dashboard "Level-based Role" which I can't seem to find. I want to make it so members get to keep the role of their previous levels. Obviously I can do this by manually giving the new roles permission to have what I them to have but keeping the previous roles would be like hitting multiple a lot of birds with one stone....
Solution:
in order to keep previous level roles, enable the "stack" option on the role rewards

how to reset level up messages?

how to reset level up messages?
Solution:
With this button in the dashboard:

XP LOSS

I asked the owner of the server if there were some xp removal issues but no only me i was at 1000+ xp in the server nad now i have 100xp...
Solution:
We dont control the xp on the servers, you have to speak to the moderators/owners of that server.
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Importing from Amari bot doesn't work

I've given lurkr the proper perms and tried importing from amari a bunch of times it doesn't work
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The bot doesn't send the message when you level up

I know this topic has already been discussed but I really need help since it didn't help me.
Solution:
This is your issue
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Welcome and leave

Since Lurkr's promoted to be a mee6 alternative in some cases and there's a "Growth Change" functionality, why isn't there a "Welcome and leave" feature that tracks users joining and leaving the server? Is this going to be added or did I miss it in the docs?
Solution:
We advertise that we replace the restrictive leveling system of mee6, not any other features.

It works in one channel but not another.

how do I enable the use of /rank or other commands?
Solution:
You can control who can use Lurkr's Slash Commands in your Server Settings, under the Integrations tab > Lurkr. You can learn more about that this in the Discord blog: https://discord.com/blog/slash-commands-permissions-discord-apps-bots...
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Lurkr not sending level up messages

lurkr not sending level up messages, although everything seems in order
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User leveled up on wrong msg wrong type of message was sent even and the role was assigned to a bot

- Member leveled up - On level 65 there is no role reward or special message - They leveled up on slash command which should not give them XP - A bot/app they used in that command got the role as if it was the bot/app that leveled up. ...
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Can't add more role multipliers

I only have 4 out of 30 roles applied to the multiplier. Just trying to add 2 more and it wont let me...
Solution:
You can add 30 roles total to your existing multipliers (You can add multiple roles to one multiplier, you don't need to create new ones). But you can only create up to 5 new Multipliers (Your 1.01, 1.1, 1.25, etc.). This includes the global multiplier....
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Leaderboard embed doesn't fully work on mobile

As visible in image some of the mentions don't display names just the ID making the whole thing hard to read on mobile. I assume this may not be a bot issue bot Discord mobile app being uh it's standard quality so I would like to ask if it is not fixable to maybe provide somewhat of an alternative option of displaying leaderboard instead of mentions maybe make it a "generated image"? I remember the tatsu bot doing it like that and it also looked clean aestheticly though idk if it's possible here or if I should even ask for it here since it's not #suggestions. Anyhow I feel like this is somewhat of a problem to be resolved in one way or the other and I know you can technically go to web leaderboard but that's kind of more steps for a quick check functionality....
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bro i dont understand

Solution:
You can add 30 roles total to your existing multipliers (You can add multiple roles to one multiplier, you don't need to create new ones). But you can only create up to 5 new Multipliers (Your 1.01, 1.1, 1.25, etc.). This includes the global multiplier....
No description

Dashboard changing my settings

Hi, i have been setting up how long users must wait between XP-earning messages and i have set it up to be 3 minutes, but its constantly switching for seconds. I dont understand whats happening

Lurkr calling out level ups at wrong levels all of a sudden

nothing has changed in the information for the bot, no one has changed anything in the server yet all of a sudden the bot is calling out level role changes at random numbers.
Solution:
I will deploy a fix whenever I get back to the hotel
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Import from a .csv?

Hi! I was looking into using Lurkr as a leveling option for our server. I was wondering about the import options & if I can provide e.g. a csv file to import the preexisting levels and XP if it was formatted in a certain way? Or does it only work with MEE6/Amari/Polaris? For context we used to use MEE6, stopped a few years ago, and kept track of new leveling manually every 10 levels based on messages sent. Hence the spreadsheet. However as the server has grown that is not very feasible anymore and want to see if there’s an option to somehow import what we’ve been doing to a new leveling bot...
Solution:
You would have to convert the csv into a JSON file with the format you can see at the bottom of this page: https://lurkr.gg/docs/guides/exporting-leveling-leaderboard...
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