An error was encountered by the application while rendering this view
I have just been installed nebula on my pterodactyl panel and when i checked my server is showing me An error was encountered by the application while rendering this view. Try refreshing the page.
38 Replies
are you using any non blueprint extensions on ur panel
no
upgrade your panel via pterodactyl documentation and try reinstalling
or supply logs and hope that purple can help you
How I can get that log?
the same way you'd upload logs on ptero support server
lemme find the command
tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99@Emma
try running
blueprint -rerun-install and see if that fixes it
i'll take a look at the logs in the meantime[2024-04-21 13:47:41] production.NOTICE: A query exception was encountered while trying to load settings from the database: SQLSTATE[HY000] [2002] Connection refused (Connection: mysql, SQL: select * from settings)
seems like a database issue
panel can't access the database maybe?your database is somehow unreachable
try disabling any firewall
try again
it's weird
or just allow 3306 on them
your codebase is weirder
didn't have this issue yet
ignore that
touche
.
That was the old phpmyadmin
ah
wait
you used phpmyadmin extension?
No the database for my nodes
It's not being used anymore
ok wait
Is it okay if the error show this
@Emma
don't show bare minimum
check if you have correct versions
and all software
I have tried reinstalling my pterodactyl but it still persists "An error was encountered by the application while rendering this view. Try refreshing the page."
Can you help me? @Eternal
logs again
also follow this guide if you haven't -> https://pterodactyl.io/panel/1.0/updating.html
Updating the Panel | Pterodactyl
Pterodactyl is an open-source game server management panel built with PHP, React, and Go. Designed with security in mind, Pterodactyl runs all game servers in isolated Docker containers while exposing a beautiful and intuitive UI to end users.
and then try the blueprint install script
database issue
my panel version is 1.11.5
upgrading will override any changes you did to the panel
lowering the risk of having this issue
🇫🇷 🥖 Bienvenue sur Internet, @Deleted User 🥖 🇫🇷
Your database is refusing the Panel's attempts to connect to it. This can be for a number of different reasons so I'll let a human double check, but here are some ideas.
Is your MySQL instance running? systemctl status mysql(hopefully not down the road)
Is the user you're trying to connect with authorized to access the given database from this IP address?
Did you correctly give that user permission to even access that database?
Do you have a Firewall that is blocking connections?
Is your MySQL instance bound to 127.0.0.1 or localhost and you're trying to connect from outside the server?
Does the user have GRANT permissions if you're trying to use them to create a new database for a server?
Have special characters in your password? Make sure DB_PASSWORD in your .env file is enclosed in double quotes
Here is some additional documentation to help you out: https://pterodactyl.io/tutorials/mysql_setup.html
Setting up MySQL | Pterodactyl
Pterodactyl is an open-source game server management panel built with PHP, React, and Go. Designed with security in mind, Pterodactyl runs all game servers in isolated Docker containers while exposing a beautiful and intuitive UI to end users.
I'm still confused why
systemctl status mariadb
probably check your .env file and make sure you got correct mysql connection settings
ok mas
ok