My email and password got changed
my email got changed to some russian email and i can't login or changed
can someone help me? i already created a ticket but this is the 5th time already. Can someone please tell me in how many days riot game response will come because I'm very worried.
30 Replies
If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
^^
this account was given to me by a friend of mine a long time ago, I don't have birth date information, and now I don't have a card with transactions.
And doing that is against TOS
You're not allowed to provide account details to your account at all
Meaning that you don't own the account so you can't get it back
but what if I have proof of payment?
in my email..
Have you made a ticket with riot?
yea..
i already created a ticket
but I haven't seen a single reply to that email
How long has it been
If you mean a ticket I sent ticket more than a week ago
I don't think you'll accept it either. If more than $480 disappears without you doing anything.
and the Russians took it away from u
Do you know your ticket number?
No, I just saw that the website said I had already sent it
But when I check and it lets me log in but I don't have an account left to log in
It should have sent an email to you
and that's where you get the replies too
but I didn't receive any email or anything
It should have asked you for a email
When you submitted the ticket
I've already filled in that information
Yes but that email is where they will send the replies
Yes, I entered my email and it should reply to me.
You will receive an email from
You should have received a confirmation email
I saw the email but it was an old message
And you sure you entered your email correctly?
yea
Because you would have received confirmation email when the ticket was created
By the way you can submit another one
Also I wouldn't specify that you did not create the account
As that is against tos and will block you from getting the account back
wait
can you wait for me
I'm looking for information about this account
and send a ticket again
i send another one
and i found owner account rn
if u want to check my tricket 100642303
it's my number
and i told u i don't think you'll accept it either if more than $480 disappears without you doing anything
If I have enough information but it's my fault it's not my account. I also won't waste the money I'm trying to save to buy the skins or things I want
but since you won't help me because you're stuck with just one stone, I probably won't support you anymore
I'm sorry?
i just want to make sure
that you have helped me as much as possible
To recover to your account you're going to need to go through the ticket system
i did it already
Now wait for a response in that newly created ticket
fine