V
VALORANT2mo ago
asher

My email and password got changed

my email got changed to some russian email and i can't login or changed can someone help me? i already created a ticket but this is the 5th time already. Can someone please tell me in how many days riot game response will come because I'm very worried.
No description
30 Replies
VANGUARD
VANGUARD2mo ago
If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved. Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
Saucywan
Saucywan2mo ago
^^
asher
asher2mo ago
this account was given to me by a friend of mine a long time ago, I don't have birth date information, and now I don't have a card with transactions.
Saucywan
Saucywan2mo ago
And doing that is against TOS You're not allowed to provide account details to your account at all Meaning that you don't own the account so you can't get it back
asher
asher2mo ago
but what if I have proof of payment? in my email..
Saucywan
Saucywan2mo ago
Have you made a ticket with riot?
asher
asher2mo ago
yea.. i already created a ticket but I haven't seen a single reply to that email
Saucywan
Saucywan2mo ago
How long has it been
asher
asher2mo ago
If you mean a ticket I sent ticket more than a week ago I don't think you'll accept it either. If more than $480 disappears without you doing anything. and the Russians took it away from u
Saucywan
Saucywan2mo ago
Do you know your ticket number?
asher
asher2mo ago
No, I just saw that the website said I had already sent it But when I check and it lets me log in but I don't have an account left to log in
Saucywan
Saucywan2mo ago
It should have sent an email to you and that's where you get the replies too
asher
asher2mo ago
but I didn't receive any email or anything
Saucywan
Saucywan2mo ago
No description
Saucywan
Saucywan2mo ago
It should have asked you for a email When you submitted the ticket
asher
asher2mo ago
I've already filled in that information
Saucywan
Saucywan2mo ago
Yes but that email is where they will send the replies
asher
asher2mo ago
Yes, I entered my email and it should reply to me.
Saucywan
Saucywan2mo ago
You will receive an email from
support@support-valorant . zendesk . com
support@support-valorant . zendesk . com
You should have received a confirmation email
asher
asher2mo ago
I saw the email but it was an old message
Saucywan
Saucywan2mo ago
And you sure you entered your email correctly?
asher
asher2mo ago
yea
Saucywan
Saucywan2mo ago
Because you would have received confirmation email when the ticket was created By the way you can submit another one Also I wouldn't specify that you did not create the account As that is against tos and will block you from getting the account back
asher
asher2mo ago
wait can you wait for me I'm looking for information about this account and send a ticket again i send another one and i found owner account rn if u want to check my tricket 100642303 it's my number and i told u i don't think you'll accept it either if more than $480 disappears without you doing anything If I have enough information but it's my fault it's not my account. I also won't waste the money I'm trying to save to buy the skins or things I want but since you won't help me because you're stuck with just one stone, I probably won't support you anymore
Saucywan
Saucywan2mo ago
I'm sorry?
asher
asher2mo ago
i just want to make sure that you have helped me as much as possible
Saucywan
Saucywan2mo ago
To recover to your account you're going to need to go through the ticket system
asher
asher2mo ago
i did it already
Saucywan
Saucywan2mo ago
Now wait for a response in that newly created ticket
asher
asher2mo ago
fine