V
VALORANT3mo ago
Jason

valorant freezing my pc

valorant freezing my pc
126 Replies
Jason
Jason3mo ago
@Saucywan
Saucywan
Saucywan3mo ago
Have you followed the instructions from the other post?
Jason
Jason3mo ago
No I don’t understand it There’s so much
Saucywan
Saucywan3mo ago
No description
Saucywan
Saucywan3mo ago
Follow this ^
Jason
Jason3mo ago
Okay I cant find the RiotLocalMachine
Saucywan
Saucywan3mo ago
Show me
Jason
Jason3mo ago
how do i
Saucywan
Saucywan3mo ago
send a photo
Saucywan
Saucywan3mo ago
No description
Jason
Jason3mo ago
No description
Saucywan
Saucywan3mo ago
It should be the only file
Jason
Jason3mo ago
what do i press
Saucywan
Saucywan3mo ago
Don't press browse Click cancel
Jason
Jason3mo ago
Ok what do i press
Saucywan
Saucywan3mo ago
Nothing just type this in %localappdata%\VALORANT\Saved\Config\Windows
Jason
Jason3mo ago
Ok found it What do i do now?
Saucywan
Saucywan3mo ago
Follow the rest of the instructions ^
Jason
Jason3mo ago
So i opend the folder now what do i do cause i dont really understand the iinstrucctions
Saucywan
Saucywan3mo ago
What specific site are you on
Jason
Jason3mo ago
Im on where it says [UserInfo] LastKnownUser=5968b3ac-865f-55bc-8410-f131144de6b8
Saucywan
Saucywan3mo ago
^ In File Explorer click config
Jason
Jason3mo ago
Ok
Jason
Jason3mo ago
No description
Jason
Jason3mo ago
im here now
Saucywan
Saucywan3mo ago
Now click on the second folder
Jason
Jason3mo ago
Ok
Saucywan
Saucywan3mo ago
once you open that folder open the windows folder Then open the file named game user settings
Jason
Jason3mo ago
Ok what n ow
Saucywan
Saucywan3mo ago
Follow the instructions ^
Jason
Jason3mo ago
i do not know what to do sorry its just very confusing without your hellp
Saucywan
Saucywan3mo ago
Show me the file you opened
Jason
Jason3mo ago
No description
Saucywan
Saucywan3mo ago
Below the top line of the file
Jason
Jason3mo ago
Yeah
Saucywan
Saucywan3mo ago
Write: FullscreenMode=2
Jason
Jason3mo ago
So do i delete and put that? Or do i put it together Wait so below Script/shooter
Saucywan
Saucywan3mo ago
Yes
Jason
Jason3mo ago
So i remove all o f Deafult monitor and that stuff
Saucywan
Saucywan3mo ago
No it just becomes the third line And the second line is what I told you to write
Jason
Jason3mo ago
So like this?
Saucywan
Saucywan3mo ago
And the top line stays the same
Jason
Jason3mo ago
o so to this
Jason
Jason3mo ago
No description
Jason
Jason3mo ago
No description
Saucywan
Saucywan3mo ago
No description
Saucywan
Saucywan3mo ago
Like this
Jason
Jason3mo ago
No description
Jason
Jason3mo ago
i cant send
Jason
Jason3mo ago
No description
Jason
Jason3mo ago
No description
Jason
Jason3mo ago
im lagging harrd Ok
Saucywan
Saucywan3mo ago
Please do it like this ^
Jason
Jason3mo ago
Yes i will sorry i was just lagging Ok i did it What do i do now
Saucywan
Saucywan3mo ago
Send me a photo of what it looks like
Jason
Jason3mo ago
No description
Saucywan
Saucywan3mo ago
Go to file -> save
Jason
Jason3mo ago
Ok did it wat now
Saucywan
Saucywan3mo ago
Restart your computer and then try to launch the game
Jason
Jason3mo ago
okok My screen is like sideways not like side ways
Jason
Jason3mo ago
No description
Saucywan
Saucywan3mo ago
what?
Jason
Jason3mo ago
i can’t see like a quarter
Saucywan
Saucywan3mo ago
hm
Jason
Jason3mo ago
See clovs name
Saucywan
Saucywan3mo ago
Press esc
Jason
Jason3mo ago
Ok
Jason
Jason3mo ago
No description
Saucywan
Saucywan3mo ago
Eventually you should get to the menu where you can go to settings
Jason
Jason3mo ago
It’s frozen :val_KekwSob: :val_KekwSob: What do i do
Saucywan
Saucywan3mo ago
Press the caps lock key on your keyboard Does the light come on for the caps lock key? Make sure your keyboard actually has the caps lock light though?
Jason
Jason3mo ago
No
Saucywan
Saucywan3mo ago
To which question?
Jason
Jason3mo ago
I don’t think it has light coming through When i press caps lock
Saucywan
Saucywan3mo ago
And your keyboard does have a caps lock light right?
Jason
Jason3mo ago
I don’t think so
Saucywan
Saucywan3mo ago
Press the windows key and the D Key Does it take you to your desktop?
Jason
Jason3mo ago
Jason
Jason3mo ago
No Everything is just frozen
Saucywan
Saucywan3mo ago
I think your computer crashed
Jason
Jason3mo ago
Yeah
Saucywan
Saucywan3mo ago
Please do a hard restart
Jason
Jason3mo ago
How do i do that
Saucywan
Saucywan3mo ago
Hold down the power button On your computer case
Jason
Jason3mo ago
O i did it What now
Saucywan
Saucywan3mo ago
Your computer will fully shut off
Jason
Jason3mo ago
Yes
Saucywan
Saucywan3mo ago
Then press the button again To turn it back on Once you're back inside of Windows try the caps lock key again And see if there is an actual light
Jason
Jason3mo ago
Wdym
Saucywan
Saucywan3mo ago
Once you turn on your computer And you have logged in to Windows Press the caps lock key again To make sure it actually has the caps lock light
Jason
Jason3mo ago
Jason
Jason3mo ago
i Don’t think there’s a light
Saucywan
Saucywan3mo ago
Are you inside of windows?
Jason
Jason3mo ago
Yes
Saucywan
Saucywan3mo ago
On the right side of the keyboard Near the number keys There should be an indicator light For the caps lock key
Saucywan
Saucywan3mo ago
No description
Saucywan
Saucywan3mo ago
Here is an example
Jason
Jason3mo ago
Ohh
Jason
Jason3mo ago
No description
Jason
Jason3mo ago
Yes there’s a light The C
Saucywan
Saucywan3mo ago
Now when your computer crashed did that light come on
Jason
Jason3mo ago
I didn’t check
Saucywan
Saucywan3mo ago
Just in case I want to run a memory test
Jason
Jason3mo ago
Should i open valorant again?
Saucywan
Saucywan3mo ago
No description
Saucywan
Saucywan3mo ago
Search for this in windows search And press restart now This will do a simple memory test to check why your computer is crashing and if it's related to your memory
Jason
Jason3mo ago
Ok i did it Oh what’s happening
Saucywan
Saucywan3mo ago
It's about time that I get off for the day. But I will keep checking this regularly but I won't be able to answer instantaneously
Jason
Jason3mo ago
Okay thank you
Saucywan
Saucywan3mo ago
I'll go ahead and add someone to this chat that will be able to help when they get online @jidat
Jason
Jason3mo ago
Okay
Jason
Jason3mo ago
No description
Saucywan
Saucywan3mo ago
Just let this run completely
Jason
Jason3mo ago
Ok i did it Now i’m in windows @Saucywan
Saucywan
Saucywan2mo ago
You should have received a notification Telling you if a problem was detected or not
jidat
jidat2mo ago
Hm
Jason
Jason2mo ago
There was no problem and it keeps on freezing 🥲
jidat
jidat2mo ago
Check ur event viewer for a crash log please
Jason
Jason2mo ago
Ok i’m on it what do i press
Jason
Jason2mo ago
No description
Jason
Jason2mo ago
this?
No description
jidat
jidat2mo ago
Does the time match with the time of the crash?
Jason
Jason2mo ago
No That was yesterday It’s doesn’t like crash it freezes my whole pc and i have to hard restart
jidat
jidat2mo ago
Disable game mode Then Open task manager Then details Close evry valorant,riot client and vanguard related apps/services Open control panel Uninstall programs Uninstall riot vanguard Open cmd as admin and type these commands:- 1) sc delete vgc 2)sc delete vgk Navigate to ur C drive then program files and find vanguard folder and delete it. Then open riot client and click update Restart ur pc after the update.
Blixer
Blixer2mo ago
why is everyone having this issue just now after I made my first ticket a while back LMAO 😭
Jason
Jason2mo ago
:val_HelloBro: