PM
PUBG MOBILEโ€ข2mo ago
๐–

help me me forgot password

How to reset pubg mobile number password code not send to me โ€ฆ ? Please help me
13 Replies
Quendi
Quendiโ€ข2mo ago
Hello, @๐–! You can reset the password of your phone number through the login page of the game by tapping on Phone/Email login option > tap on Log in via mobile number at the bottom and tap on Forgot Password option. After that, make sure that you have entered the correct phone number that is linked to your PUBG MOBILE account. Also, make sure that you have entered the phone number without the country code and make sure that you have selected the correct Country/Region. You will need to tap on tap on the ''Obtain'' option to receive the verification code. If you have followed these steps and the issue still persists, please try to contact the customer service through in-game or through this email: service@pubgmobile.com.
๐–
๐–โ€ข2mo ago
Yes me click pn obtain and not giving code to me On sms
Quendi
Quendiโ€ข2mo ago
Have you tried to enter your phone number without the country code and made sure that you entered the correct country/region, @๐–?
๐–
๐–โ€ข2mo ago
Yess
Quendi
Quendiโ€ข2mo ago
When is the last time you logged in with your phone number, @๐–?
๐–
๐–โ€ข2mo ago
7-8month max 1 year
Quendi
Quendiโ€ข2mo ago
Do you have any other login method linked to your PUBG MOBILE account that you can use to log into the game, @๐–?
๐–
๐–โ€ข2mo ago
Idk bro Me login on phone number after 1year ago use phone number for login No use other method
Quendi
Quendiโ€ข2mo ago
What is your numeric user identification, @๐–?
๐–
๐–โ€ข2mo ago
How to view Me not logging bro Wait for screarch my instagram story arhive for view name on account
Quendi
Quendiโ€ข2mo ago
Got it. Please take your time.
๐–
๐–โ€ข2mo ago
Please wait Sorry bro Me not find photo on archive instagram Please help me
Quendi
Quendiโ€ข2mo ago
Please try to contact the customer service through in-game or through this email: service@pubgmobile.com, @๐–.