"required dependency couldn't be installed..."

hi, I've been getting the error message "required dependencies..." for some time now. I've already tried uninstalling Valorant, riotgames,... and reinstalling them several times, but it didn't help. I also created a ticket, but it didn't help either... any ideas what else I can do?
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69 Replies
jidat
jidat5w ago
Press win+r Type msinfo32 Show ss
ajfdik
ajfdik5w ago
ss?
jidat
jidat5w ago
Screenshot
ajfdik
ajfdik5w ago
No description
ajfdik
ajfdik5w ago
thats the first page
jidat
jidat5w ago
What does it say for secure boot state?
ajfdik
ajfdik5w ago
No description
jidat
jidat5w ago
Do u know how to enable secure boot inside the bios?
ajfdik
ajfdik5w ago
no but i can look it up does it have to be turned on_
jidat
jidat5w ago
Restart ur pc and spam the F2 key on ur keyboard as its starting to get into the bios Use ur phone to chat here
ajfdik
ajfdik5w ago
K I'm now in the bios
jidat
jidat5w ago
Show photo of ur bios
ajfdik
ajfdik5w ago
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jidat
jidat5w ago
Go to boot Show photo
ajfdik
ajfdik5w ago
No description
ajfdik
ajfdik5w ago
No description
jidat
jidat5w ago
Change CSM support to disabled U should see secure boot option appear at the bottom
ajfdik
ajfdik5w ago
I did it
ajfdik
ajfdik5w ago
No description
jidat
jidat5w ago
Change secure boot mode to custom Then click restore factory keys It might ask u to reset without saving Click no for it
ajfdik
ajfdik5w ago
No description
jidat
jidat5w ago
Key management Show photo
ajfdik
ajfdik5w ago
No description
jidat
jidat5w ago
Save and exit Once u r in windows Press win+r Type msinfo32 Show photo
ajfdik
ajfdik5w ago
No description
jidat
jidat5w ago
Try updating val
ajfdik
ajfdik5w ago
still the same error mesage
jidat
jidat5w ago
Spam click it for a good minute please
ajfdik
ajfdik5w ago
btw. there is also a strange version of Riot Vanguard installed I cnat uninstall
ajfdik
ajfdik5w ago
No description
ajfdik
ajfdik5w ago
did it, nothing happened
jidat
jidat5w ago
Hm Open task manager Then details Close evry valorant,riot client and vanguard related apps/services Open control panel Uninstall programs Uninstall riot vanguard Open cmd as admin and type these commands:- 1) sc delete vgc 2)sc delete vgk Navigate to ur C drive then program files and find vanguard folder and delete it. Then open riot client and click update Restart ur pc after the update.
ajfdik
ajfdik5w ago
No description
jidat
jidat5w ago
Thats normal
ajfdik
ajfdik5w ago
if I open riotgames there is nothing with update but if I open the Valorant "page" it says install vanguard... if iI press update valorant it just loads for a second and the "we couldn't install a required dependency pops up again...
ajfdik
ajfdik5w ago
No description
jidat
jidat5w ago
Download autoruns from the Microsoft website
ajfdik
ajfdik5w ago
this one?
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jidat
jidat5w ago
Yep
ajfdik
ajfdik5w ago
i installed it
jidat
jidat5w ago
Extract it
ajfdik
ajfdik5w ago
did it
ajfdik
ajfdik5w ago
No description
jidat
jidat5w ago
Open autoruns.exe Click on file at the top left Run as administrator Uncheck everything thats in yellow and red color Make sure vgc and vanguard is checked After unchecking evrything in yellow and red Restart ur pc Try to update val again Brb
ajfdik
ajfdik5w ago
there are at leas two that cant be unchecked
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ajfdik
ajfdik5w ago
ant Riot Vanguard is yellow but cant be checked
ajfdik
ajfdik5w ago
No description
ajfdik
ajfdik5w ago
and there is no vgc
ajfdik
ajfdik5w ago
No description
jidat
jidat5w ago
Skip that Leave it Leave it Restart ur pc
ajfdik
ajfdik5w ago
still the same problem as before
jidat
jidat5w ago
What antivirus are u using?
ajfdik
ajfdik5w ago
I'm not sure its not my pc where can I check? I asked the owner and he said he doesn't have a special antivirus programm, just the Windows antivirus
jidat
jidat5w ago
Give exceptions to valorant,vanguard and riot client in ur firewall
ajfdik
ajfdik5w ago
where can I do that? nvmd found it but there is only riot games and valornat, still no vanguard
ajfdik
ajfdik5w ago
No description
ajfdik
ajfdik5w ago
No description
jidat
jidat5w ago
Hmm Disable ur antivirus for the time being too please
ajfdik
ajfdik5w ago
its off what now?
Saucywan
Saucywan5w ago
Restart your computer and try again
ajfdik
ajfdik5w ago
k didn't help
Saucywan
Saucywan5w ago
But do you know what internet service provider you have?
ajfdik
ajfdik5w ago
no the pc with the issue is not mine, I am just trying to help the owner i think its vodafone but this shouldnt be a issue as league still works and my pc is connected to the same internet and Valorant is running
Saucywan
Saucywan5w ago
Sometimes your isp could be blocking it I would contact your isp
ajfdik
ajfdik5w ago
I suspect it's Vanguard's fault because I had the same error message on the PC a few months ago but was able to fix it by setting the startup type in the "servives" setting to automatic instead of disabled. I tried to do the same thing again, but there is a corrupt version of Vanguard on the PC that can be deleted but keeps reappearing...
Saucywan
Saucywan5w ago
I doubt that We have pretty much tried everything that could be blocking it It's either your IP / ISP is blocked or your ISP is blocking the Web server
ajfdik
ajfdik4w ago
k I did contact my isp but there is nothing blocked... Any other ideas?
Saucywan
Saucywan4w ago
Have you made a ticket with riot?
ajfdik
ajfdik3w ago
Yes They also answered, the first thing they suggested didn't work and now I am still waiting for an answer After the last League update it also says the same error message...