How can I reset my password?
How can I reset my password?
I can't find a way to reset my password on the website.
Thank you very much
6 Replies
ambitious-aqua•2y ago
Hey @drtv2,
You can use this URL to reset your password:
https://console.neon.tech/realms/prod-realm/protocol/openid-connect/forgot-credentials?client_id=neon-console&redirect_uri=https%3A%2F%2Fconsole.neon.tech%2Fauth%2Fkeycloak%2Fcallback&response_type=code&scope=openid+profile+email&state=ZXVktYvuOHDHD4BN0jBrJg%3D%3D%2C%2C%2C
or open
https://console.neon.tech in incognito and replace
/auth before the ?
to
/forgot-credentials
absent-sapphire•2y ago
There should be a link on the login page. This seems to be a bug. I reported it to our team
ambitious-aqua•2y ago
Yup, actually the authentication method used in the Neon's website is Keycloak which has predefined URLs for the same.
This workaround shall do it for meanwhile the link gets added to the login page.
the evergreen workaround.
absent-sapphire•2y ago
@drtv2 Sorry for the incovenience and thank you for reaching out 😄
xenophobic-harlequinOP•2y ago
It worked immediately,
Thank you very much
ambitious-aqua•2y ago
Pleasure :neon: