Error Cod Val 5

is anyone have the solution of this problem when press the buttem to start a game this message pop-up and in the practice too
i tried this tuto :https://www.thespike.gg/valorant/error-codes/complete-guide-to-fixing-valorant-error-code-val-5
but still the same problem

Plenty of people get confused about the VAL 5 error, and that, friend, is why we’re here. Let’s get you back in the saddle again…