VALORANTV
VALORANT•2y ago
Support Agent

headphone issue

This issue likely involves conflicts between Discord and VALORANT for audio device resources. Here are a few steps to troubleshoot:

  1. **Discord Settings:**
    • Make sure that your input and output devices are correctly set in Discord under Settings > Voice & Video.
    • Disable "Exclusive Mode" for your microphone in Windows Sound Settings. Go to Control Panel > Sound > Recording tab > (your microphone) > Properties > Advanced tab, then uncheck "Allow applications to take exclusive control of this device."
  2. **Windows Sound Settings:**
    • Ensure your default devices are correctly set for both playback and recording.
    • Go to Control Panel > Sound > Communications tab and select "Do nothing" to prevent Windows from lowering the volume during communication activities.
  3. **VALORANT Settings:**
    • Verify in-game audio settings to ensure they don’t conflict with Discord.
    • Try running both Discord and VALORANT as administrator.
  4. **Driver Update:**
    • Update your audio drivers from the Device Manager or your motherboard/audio device's support website.
  5. **Check for Background Applications:**
    • Ensure no other application is taking exclusive control of your audio devices.
If the issue persists, consider reinstalling both Discord and VALORANT.

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