Bug: Type bot don't stop sending email (300+ emails from one submision)
Hi guys,
I'm having a big issue with Typebot: It's sending massive emails all day. I recently created a bot where I collected some leads. But when I posted it, it got stuck on the collection of the phone number, and after that, the chat didn't move forward to the next chat bubble. However, the integrations (SpreadSheet) and email automation kept going on. As a result, the chat was frozen from the user end, but it was sending emails and integrating on the backend. However, the biggest issue is that once the email was sent, it didn't stop sending emails all day. So, we have received over 300+ emails from yesterday at noon until today. I'm trying to fix it but haven't found any solution.
I have already done some tests where I:
- Disconnected the email automation from the flow
- Deleted that section from the flow
- Unpublished the flow
- Disconnected my sending email addresses from Typebot
- I deleted the flow
- And I even deleted the email address from my server
So, although I already deleted the flow and deleted my email from the server, I'm still getting repeated emails.
Among the issues, I noticed that
- After collecting the phone number, this didn't move forward
- The "Wait" logic didn't work on any of the flows.
So, please!!! I need help, I'm afraid this issue will burn my domain.
I share a Screenshot of my flow and the initial error report I got:
{
"status": 408,
"body": {
"message": "15 seconds timeout reached",
"code": "TIMEOUT",
"data": {
"code": "TIMEOUT",
"httpStatus": 408,
"path": "continueChat"
}
}
}
I'm having a big issue with Typebot: It's sending massive emails all day. I recently created a bot where I collected some leads. But when I posted it, it got stuck on the collection of the phone number, and after that, the chat didn't move forward to the next chat bubble. However, the integrations (SpreadSheet) and email automation kept going on. As a result, the chat was frozen from the user end, but it was sending emails and integrating on the backend. However, the biggest issue is that once the email was sent, it didn't stop sending emails all day. So, we have received over 300+ emails from yesterday at noon until today. I'm trying to fix it but haven't found any solution.
I have already done some tests where I:
- Disconnected the email automation from the flow
- Deleted that section from the flow
- Unpublished the flow
- Disconnected my sending email addresses from Typebot
- I deleted the flow
- And I even deleted the email address from my server
So, although I already deleted the flow and deleted my email from the server, I'm still getting repeated emails.
Among the issues, I noticed that
- After collecting the phone number, this didn't move forward
- The "Wait" logic didn't work on any of the flows.
So, please!!! I need help, I'm afraid this issue will burn my domain.
I share a Screenshot of my flow and the initial error report I got:
{
"status": 408,
"body": {
"message": "15 seconds timeout reached",
"code": "TIMEOUT",
"data": {
"code": "TIMEOUT",
"httpStatus": 408,
"path": "continueChat"
}
}
}
