H
Homarr5w ago
Wild

unable to log on

I have logged in and created a board. But I cant get back in. Im not sure how what my username could be as my past username is no longer working. I also cant figure out the password. I have tried creating a one time passcode. I am using a docker instance with docker-compose, and I tried to completely wipe and reinstall homarr. But im unsure of how to do that. If you have any ideas I would be super greatful
Solution:
ok so first shut down Homarr's container, then rm /home/shulfam/homarr/data/*, then double check the file is indeed deleted using ls /home/shulfam/homarr/data, and finally start the container again. go to your homarr's address and check that you get redirected to the /onboard path
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15 Replies
Cakey Bot
Cakey Bot5w ago
Thank you for submitting a support request. Depending on the volume of requests, our team should get in contact with you shortly.
⚠️ Please include the following details in your post or we may reject your request without further comment: - Log (See https://homarr.dev/docs/community/faq#how-do-i-open-the-console--log) - Operating system (Unraid, TrueNAS, Ubuntu, ...) - Exact Homarr version (eg. 0.15.0, not latest) - Configuration (eg. docker-compose, screenshot or similar. Use ``your-text`` to format) - Other relevant information (eg. your devices, your browser, ...)
❓ Frequently Asked Questions | Homarr documentation
Can I install Homarr on a Raspberry Pi?
Tag
Tag5w ago
Hi, if you want to start your user database over, you need to delete the db.sqlite in the /data folder mount.
Wild
Wild5w ago
I just deleted it and restarted docker-compose it didnt work, am i supposed to delete it outside of docker
Tag
Tag5w ago
once you have correctly deleted the database and restarting homarr, you should be prompted through the onboarding page when accessing homarr's address. The db file is located where your /data is mounted, can't really tell you without more info
Wild
Wild5w ago
No description
Tag
Tag5w ago
Your databse should be in that ./homarr/data folder then
Wild
Wild5w ago
No description
Wild
Wild5w ago
I just delted it and restarted docker-compose its back now, however I still am unable to get in
Solution
Tag
Tag5w ago
ok so first shut down Homarr's container, then rm /home/shulfam/homarr/data/*, then double check the file is indeed deleted using ls /home/shulfam/homarr/data, and finally start the container again. go to your homarr's address and check that you get redirected to the /onboard path
Wild
Wild5w ago
yep thank you so much
Tag
Tag5w ago
Did it work out?
Wild
Wild5w ago
yes
Wild
Wild5w ago
No description
Wild
Wild5w ago
Thank you so much i dunno how to mark this as resolved sorry
Tag
Tag5w ago
Great. No problem I'll take care of it