Account banned for 2 months Frozen abnormalities

Hello Pubg team. Today morning 21 june 2024 at 12pm when i tried to login to pubg i received this 2 months ban which says Abnormalities found in your emulator while i play on my mobile and i never used any cheats or third party tools. I request Pubg team to look into this matter and please unban my account i attached the Ban and other related screenshots. Also when i try to submit File Claim i get Network error. Please try again

Device: Redmi note 10 Pro
Network: wifi+ sim internet
Character id: 5404940931
Nickname: Younas''Khan
Screenshot_2024-06-21-16-17-31-881_com.tencent.ig.jpg
Screenshot_2024-06-21-19-42-12-859_com.tencent.ig.jpg
Screenshot_2024-06-21-16-17-31-881_com.tencent.ig.jpg
Screenshot_2024-06-21-19-42-12-859_com.tencent.ig.jpg
Screenshot_2024-05-14-00-40-00-255_com.tencent.ig.jpg
Screenshot_2024-04-09-20-18-31-041_com.tencent.ig.jpg
Solution
Hi, please create a request on https://pubgmobile.live/support.
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