Valorant not starting: Troubleshooting issue

My friend downloaded valorant for the first time. After opening it from the launcher theres loading screen but after like 1 min a system error pops up saying
"A critical error has occurred and the process must be terminated.
Would u like to create a crash dump to aid the developers in troubleshooting this issue? This may take up to 5 minutes.
NOTE: The process may appear unresponsive during this time "
Is there any way to fix it without making a support ticket? thanks for any help!
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