RIOT support tickets not working

i keep trying to submit a ticket to regain access to my account and after submitting it i page pops up and says

"oops
The page you were looking for doesn't exist
You may have mistyped the address or the page may have moved"

and when i go to the "my tickets" section it won't even show up there so i don't know if RIOT is replying and i just can't find the ticket or it's just disappearing