Need help! my account is hacked
Good afternoon! My id: 5964551647
I have been banned from my account for 10 years. No rules were violated. Please reconsider the ban! That was 2 years ago. I let a friend play on my account and he got banned. I do not even know the reason. I'm very upset, because I didn't break any rules, I never used cheats and the like. I spent a lot of money, time and effort on this account. This account contains my whole path and my soul. If this is possible, then please, I beg you, on my knees, unlock the account. I will never let anyone play again, I swear. I'm not to blame for the blockage. I changed my account password and now no one but me will be able to log in! Please restore access to my favorite game!
I have been banned from my account for 10 years. No rules were violated. Please reconsider the ban! That was 2 years ago. I let a friend play on my account and he got banned. I do not even know the reason. I'm very upset, because I didn't break any rules, I never used cheats and the like. I spent a lot of money, time and effort on this account. This account contains my whole path and my soul. If this is possible, then please, I beg you, on my knees, unlock the account. I will never let anyone play again, I swear. I'm not to blame for the blockage. I changed my account password and now no one but me will be able to log in! Please restore access to my favorite game!
Solution
Hello, @shady! Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to service@pubgmobile.com.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to service@pubgmobile.com.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
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