CA
foreign-sapphire
Getting empty results via Python client
Hi everyone! I have an issue. I want to use the Instagram User Scraper. When I was running that on the Apify web site, it was working OK. However, when I run that via Python IDE, I recieve the empty data. Although, In the table of runs I don't see some mistakes. Do I do something wrong? Please, help me.

11 Replies
foreign-sapphireOP•12mo ago
Here is my cod

fair-rose•11mo ago
I guess You should remove timeout_secs option.
https://docs.apify.com/sdk/python/reference/class/Actor#call
From docs:
timeout_secs: int | None = None
Optional timeout for the run, in seconds. By default, the run uses timeout specified in the default run configuration for the actor.
Maybe 60 secs is not enough to get the final result.
Also, maybe check you run on the platform (I mean, the one, You call via your code).
foreign-sapphireOP•11mo ago
I fixed. Nothing changed. I still recieve the json. But I expect to recieve the dataset.
foreign-sapphireOP•11mo ago
I see the key "statusMessage". Value is: "Users with the Free Plan can retrieve a maximum of 100 items. Please subscribe to a paid plan on Apify."

foreign-sapphireOP•11mo ago
2 questions:
1) Should I have to pay, so that I can get the dataset?
2) If yes. Is it possible to do, that I can get dataset only with 100 items?
I checked. Here are my 3 last calls
@W0n4nder just advanced to level 1! Thanks for your contributions! 🎉
foreign-sapphireOP•11mo ago

fair-rose•11mo ago
It looks like you might have reached the limits of the free plan (>$5). To continue using the service without interruptions, you'll need to upgrade to a subscription plan, starting at $50.
More info here:
https://apify.com/pricing
Did You check runs' logs ? Is there any extra info ?
foreign-sapphireOP•11mo ago
I checked that. There is an error: "... Please subscribe to a paid plan to use the API"
As you said
Thank you very much!
flat-fuchsia•11mo ago
I also suggest to use rocketapi.io instead of using apify's because sometimes it is not working very well
Apify works the way you write your code, rocketapi is some kind of black box