Request for Account Reinstatement and DNS Service Restoration
I am writing to urgently request assistance with the reinstatement of my Cloudflare account and the restoration of DNS services for my domain, tourbook.app. Due to forgetting to complete the verification process, our account was temporarily suspended. Despite sending two previous emails regarding this issue on July 4th and July 9th, I have not received any response, exacerbating the disruption to our business operations and customer access.
Details:
- Domain: tourbook.app
- Account Owner: Hoa Vo, Co-founder of TourBook
- Previous Correspondence: Sent emails on July 4th and July 9th, from tourbook.ad@gmail.com to abusereply@cloudflare.com.
We understand the importance of security measures and are fully prepared to provide any necessary information for verification or comply with additional security requirements promptly.
Your urgent attention to this matter would greatly help us resume normal operations swiftly. Please let us know if there are any specific steps we need to follow or information we should provide to expedite the reinstatement process.
Details:
- Domain: tourbook.app
- Account Owner: Hoa Vo, Co-founder of TourBook
- Previous Correspondence: Sent emails on July 4th and July 9th, from tourbook.ad@gmail.com to abusereply@cloudflare.com.
We understand the importance of security measures and are fully prepared to provide any necessary information for verification or comply with additional security requirements promptly.
Your urgent attention to this matter would greatly help us resume normal operations swiftly. Please let us know if there are any specific steps we need to follow or information we should provide to expedite the reinstatement process.
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