i need help plz :pensive:

my account has Ben hacked , My account has been hacked, my email and phone number have been deleted, and now I am facing a problem in filing a new complaint because the thief has filed more than one complaint in the past three months. I hope this problem is resolved as soon as possible. I am a content creator on Ticktock and I have all proofs of ownership that prove I own this account... m

Solution:

Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now....

Reddit

r/PUBGM_Support

PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!

Jump to solution