I got perm-banned from Valorant and I don't know why

So I was perm-banned for use of a 3rd party software. The problem is, I have no clue what software they're talking about. The only things that come to mind are Discord or Medal. I have never cheated on this game and I just want to start playing again (I was probably banned a few months ago, I just only play once in a blue moon), Please help me!
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