what do I do now?
I already did everything, I put the most detailed information possible, the brand of the cell phone, when was the last time I logged in and everything else and nothing works
Solution:Jump to solution
We will not be able to assist you through Discord in any way, if you are unable to provide accurate answers that match with what they have, they will reject your ticket.
58 Replies
@.Nadïa.🌴
I can literally put all the information with proof
And nothing works
:AngryCat:
Solution
We will not be able to assist you through Discord in any way, if you are unable to provide accurate answers that match with what they have, they will reject your ticket.
I can literally show you screenshots of everything I did with each of the questions the game asks me.
If you want I can show it to you
From phone model, email everything
Only the in-game customer service can assist players with account related issues. Moderators on this Discord server are just volunteers to help, we are normal players like you.
sigh
:aqua_cry:
Is there a way this time I'll try something different
I would like to ask you something
Will you know if Twitter stores information?
As an example, which phones did I link the account to?
To know which phone I linked and recover the Twitter account
Since we only provide support related to the game here, I am unfortunately unable to answer you questions related to Twitter. You may try browse it on the Internet or contact the support for further information in this regard.
Put more information not only 1 or 2 put maximum number of information I did that when my id scammed and it’s work
Also put exact information
their customer support is completely worthless. I tried recovering my account that I hadn't played on for 6 months, with screenshots and they just routed me to the in-game account recovery tool which only allows for proof within the last 6 months. So bye bye account
Rip my og account from season 2 then
@Aurora ♡ I suffered from this issue too, it needs patience and a lot of information, more than being asked. I succeeded once and lost once regaining twi different accounts, so I have experience with it, if you need any assist, I can assist you step by step (for free ofcourse). What's important is you have the info in the past 6 months
Exactly, 6 months are very important. I lost my account since I hadn't used it over 6 months.
I have any information but it's been more than 6 months, that's the problem.
I even have the twitter account where it is synchronized, even when I log in it tells me this
Press on (Obtener) and it should send a verification code to this phone number( hopefully yours), text me privately better
I doubt it will work
Is it your number ? Do you recognize this number ?
It's been a long time since I log in and my phone appears and the game tells me that I am the intruder.
It's not my number
Neither does my email
Sh!t
I honestly don't know what I can do.
Cambiar método de verificación
Press on this
When I press that, pubg sends an email to verify but it is not synced with my email
It's funny you know
Even Twitter knew it was the owner, but Pubg didn't.
Even showing all the evidence he says it is not enough
How did the intruder entered your account ?
Which media was hacked ?
Well I'll tell you the story
I used to report illegal uc pages to win prizes on the pubg mobile latam server, but there was a day when I entered a page and by mistake accepted the terms and conditions, I thought nothing had happened, after an hour my cell phone was formatted and I lost everything, they stole the email where it was synchronized, the twitter and well that happened I wanted make a claim for account recovery but pubg rejected it
Ouch 😔
I do not lose the hope
I know I can get it back somehow.
I was able to get it back once
You have two ways to contact the support, either in game ( at the sign in menu) or using the official email on the website
I wish you the best of luck, just send over and over
Thank you so much
Anytime brother
Can you give me this link?
:Aurora_Sip:
In md
Here it doesn't let you send links
Damn, that gotta hurt
Do you have the name of devices u played on previously? This could potentially help, a season where u played last, email u had previously.
I have everything, emails, phone number, my account nicknames, linked devices, etc.
But nothing works
Yea. That scam got u bad lol
Although I have an idea
I hope it works
That page seems to be outdated. The email for customer service is
[email protected].
Hello, @Aurora ♡!
You may create a new post on the Support Reddit, if submitting the in-game account recovery form did not help.I already sent a complaint on reddit and they only told me this
:ChickenBruh: :bruh: :BocchiBruh: :YuukaBruh:
That means you have already made a post earlier.
But the whole thing has already been "resolved"
But I wanted to make another one for another request with better accuracy that it is my account and they won't let me create another one
Put ever single information and correct information
When my I’d hacked I put in correct information and
Second time I put ever single information correctly
And I recovered my I’d
@Aurora ♡
Put exact name of teammates
Don’t put past teammates name put now current name of time
That's the doubt I have
I usually played with random squad
:PeepoBlush:
What should I put?
See mine
If I normally played with a random squad?
I put all past information correct
But in the information about the name of the team that played, what should I put?
Yes normally I played with random squal
Don’t you have friend
It’s okay try
Put you friend list teammates name
So in that part should I leave it empty?
I seee
From the friends list
Ok thanks
Don’t you play with your friends list friend
I have to check that information
Some time ?
I played but it was very rarely
let me ask someone
You have to try
@.Nadïa.🌴 A question
Ask to mods
I'll do that
@.Nadïa.🌴 I have a question
About that question that is in the image
What should I put?
Like me, I normally played with random squad, I never played with my friends, what should I put in that information?
@baby swifty 🦄