Help recovering domain/DNS
We are currently helping a company reclaim their domain/DNS. They no longer have access to the original account and have been informed by support that access cannot be granted. What steps must the executive director take to prove ownership and regain access to the domain for reclamation or transfer? Any guidance on the correct procedures would be greatly appreciated. We have already attempted to contact support by submitting a ticket, but it gets auto-closed by the Cloudflare bot each time. Thank you.
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