Is there any way to collect a user variable via text input without blocking the flow?
Hello everyone!
Is there any way to collect a user variable via text input without blocking the flow?
My scenario is as follows: if my client takes more than "x" minutes to respond on WhatsApp, I would like to trigger it again to keep him engaged in the chat, and if he exceeds a certain time without responses, end the chat with a personalized message.
From what I understand, this is not possible, because the text input bubble blocks the flow, so I cannot perform periodic checks to evaluate user engagement.
Is there any way to solve this?
Is there any way to collect a user variable via text input without blocking the flow?
My scenario is as follows: if my client takes more than "x" minutes to respond on WhatsApp, I would like to trigger it again to keep him engaged in the chat, and if he exceeds a certain time without responses, end the chat with a personalized message.
From what I understand, this is not possible, because the text input bubble blocks the flow, so I cannot perform periodic checks to evaluate user engagement.
Is there any way to solve this?
