AMy account was banned unjustly a long time ago. Can you help me to unblock it?
5257762508 this UID
5257762508 this UID
A
.Accounts are suspended for violating PUBG MOBILE's terms of service, whether it was done by the owner or someone else that has compromised your account. Your only option is to use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to service@pubgmobile.com.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to service@pubgmobile.com.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
AI sent them and they say we can't prove that the account is yours. I sent them several times and they give me the same answer.
AAlso, I did not see the option to claim the file and I filed a complaint and the complaint was rejected
APlease help me I didn't do anything 
OHello PUBGM Support, I got banned because it is against the rules. The ban was supposed to only last 3 days, and when I took the ban, the date on the computer was incorrect. I was supposed to take a 3 day block, and the first day it showed up as a 3 day block. The next day Ali appeared for 10 years. How did that happen? I don't know. I want it. I will return it immediately because the problem is not mine
BHello @ＳＬＥＥＰ, you are advised to make a new post separately. But please refer to I was banned can anyone help me message and follow as stated. Thank you!
W@3bde_hTo unblock your PUBG Mobile account, especially if you've spent a significant amount of money, you must follow a strict procedure. The headquarters of PUBG Mobile is located in Shenzhen, China, at the Tencent Binhai Building, Nanshan District, 518057 Shenzhen, Guangdong. You will need to go there in person to present all the necessary documents.
Here’s what is required:
Identification (national ID card or passport)
Proof of residence
Any relevant legal personal information
By traveling to the headquarters, you will need to hand over these documents in person. They will take photos and videos of you as well as your documents for archiving purposes. You will then have the opportunity to discuss the issue that led to the suspension of your account. If all the information provided is correct and verified, and if you have spent more than $2,000 to $5,000 on your account, they may consider lifting the suspension.
However, be aware that in the future, any violation of the terms of use could result in the permanent deletion of your account. Furthermore, by signing a document on-site, you agree to the stipulated conditions. If you break the rules again, this could lead to legal action.
This is how I managed to get my account unblocked. I took the initiative to travel to China to resolve the situation. If you wish to recover your account, it is up to you to decide whether to follow this process.
Here’s what is required:
Identification (national ID card or passport)
Proof of residence
Any relevant legal personal information
By traveling to the headquarters, you will need to hand over these documents in person. They will take photos and videos of you as well as your documents for archiving purposes. You will then have the opportunity to discuss the issue that led to the suspension of your account. If all the information provided is correct and verified, and if you have spent more than $2,000 to $5,000 on your account, they may consider lifting the suspension.
However, be aware that in the future, any violation of the terms of use could result in the permanent deletion of your account. Furthermore, by signing a document on-site, you agree to the stipulated conditions. If you break the rules again, this could lead to legal action.
This is how I managed to get my account unblocked. I took the initiative to travel to China to resolve the situation. If you wish to recover your account, it is up to you to decide whether to follow this process.
A@Izzmaki224 I don't have money unfortunately Also, I only spent $200 on my account.
