good evening, a question from my friend, they did the pubg account on the mobile, he has connected it to facebook and when he comes in, he has something to play, to put the weapons, but the weapons come out at once, they changed the country, changed the name and so to everyone friends in this case what do we do
and it has a lot of money in it
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.