someone sent me a friend request. After he sent me the friend request, he removed me. He also removed the friend who was with me in the lobby (partner). He is on his own and my account is safe. We are sure that we have not come close to this issue. How do I solve this issue? The snergy is very big.
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.