Failed to login?
After starting the game up for the first time today it asked me to download an update which I did and choose a resource pack to download which I found weird. After downloading it took me to the login screen and I had to log in again. When I try to log in, it says login failed and then the error code depending on the method of login.
I've tried to log in with phone number, E-Mail, and verification code but I still can't log in?
I've tried to log in with phone number, E-Mail, and verification code but I still can't log in?
Solution
You may have an unstable Internet connection. It is recommended to play with a stable cellular data or Wi-Fi connection. We also suggest that you try the following solutions:
Change your cellular data or Wi-Fi connection.
Log out of the account, close the game, and clear some storage on your device before logging in again. Note that if you log out of a guest account, your game progress will reset.
Repair or reinstall the game.
If the issue persists, please contact the customer service for further assistance.
Change your cellular data or Wi-Fi connection.Log out of the account, close the game, and clear some storage on your device before logging in again. Note that if you log out of a guest account, your game progress will reset.Repair or reinstall the game.If the issue persists, please contact the customer service for further assistance.
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