HGL
flat-fuchsia

CrossOver bottle not found

Hello folks, I got this issue on Heroic. Can someone please help me? Thanks!
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20 Replies
HeroicBot
HeroicBot9mo ago
To help you, we need a game log. Please see the following images on how to get it.
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From An unknown user
From An unknown user
eastern-cyan
eastern-cyan9mo ago
you have to open the crossover app and then create a bottle called heroic in there
eastern-cyan
eastern-cyan9mo ago
CodeWeavers
Using the Heroic Games Launcher with CrossOver
The Heroic Games Launcher, or simply Heroic, is an open source, multi-platform launcher that allows you to install games purchased from Epic Games and Good
flat-fuchsia
flat-fuchsiaOP9mo ago
hi, I've already done this and still having same issue
absent-sapphire
absent-sapphire9mo ago
hard to know if you dont post logs
flat-fuchsia
flat-fuchsiaOP9mo ago
okay one moment
flat-fuchsia
flat-fuchsiaOP9mo ago
flat-fuchsia
flat-fuchsiaOP9mo ago
here is
eastern-cyan
eastern-cyan9mo ago
what's the name of the bottle in crossover? Heroic or heroic?
flat-fuchsia
flat-fuchsiaOP9mo ago
Heroic, with capital H
eastern-cyan
eastern-cyan9mo ago
and you have the same error message saying it can't find a heroic bottle like the original screenshot? maybe try creating a bottle named heroic and not Heroic?
flat-fuchsia
flat-fuchsiaOP9mo ago
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eastern-cyan
eastern-cyan9mo ago
hmmmm config looks good, I honestly don't know why it wouldn't find the bottle :S
flat-fuchsia
flat-fuchsiaOP9mo ago
:ohno:
absent-sapphire
absent-sapphire9mo ago
could try rebooting, maybe some process is hanging
flat-fuchsia
flat-fuchsiaOP9mo ago
lemme try
eastern-cyan
eastern-cyan9mo ago
how did you install crossover? we have this report that if the bottles are not in the default location heroic may not find them https://github.com/Heroic-Games-Launcher/HeroicGamesLauncher/issues/3177
GitHub
Add advanced settings to change default CrossOver bottle directory ...
Problem description CrossOver actually allows you to change the default bottle directory ( /Users/${USER}/Library/Application Support/CrossOver/Bottles) to any other location, usually an external d...
flat-fuchsia
flat-fuchsiaOP9mo ago
it seems the page removed but I'll check yeah, I download games into an external drive. There's no problem with Steam but couldn't figure out how to open in Heroic
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flat-fuchsia
flat-fuchsiaOP9mo ago
an the funny thing is if I find the files of the game i can start in files lmao
rare-sapphire
rare-sapphire4mo ago
With 2.16.0 if I set the Bottle Folder in CrossOvers Settings, System Integration to default, it works and continues to work when set the Bottle Folder to my external volume. I just have to use the default to launch one game, then setting the Bottle Folder to my external volume works from then on.

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