Can I reset or delete a Cloudflare account with lost 2fa?

We have a login on Cloudflare that was created under an email similar to “admin@company.com(basically a generic IT email) but this account was formerly managed by a single person, who had 2FA on, and left the company giving us the password but not the 2FA. The account, as far as I know, is empty, we’ve revoked access for it from our org, and we still have access to the actual Cloudflare org/sites through other logins. However, we just want to have the ability to use this email login again (and also prevent the former employee from using an account tied to a company email). Is this possible?
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