© 2026 Hedgehog Software, LLC

TwitterGitHubDiscord
More
CommunitiesDocsAboutTermsPrivacy
Search
Star
Setup for Free
BattleMetricsB
BattleMetrics•17mo ago•
2 replies
[AM] Barbarosa

Ongoing Issue with Connecting Squad Server to BattleMetrics - Confirmation of Ports

Hello BattleMetrics Support Team,

I am experiencing a persistent issue while trying to connect my Squad server to your system. I keep receiving an error message stating: "We were unable to query the server at the given IP and query port."

I would like to clarify that I have thoroughly checked all the information I entered, including:

IP: 45.82.122.206

Game Port: 34911

Query Port:

RCON Port: I attempted to change it from 21114 to 20202 without success.


I purchased the RCON service for 10 euros, and I expect it to work properly. Therefore, I am requesting your assistance in resolving this issue, as it seems the problem may lie with the system or BattleMetrics rather than on my end. I do not wish to be asked to recheck the information, as I am confident it is accurate.

I would appreciate a prompt and helpful response, rather than an ambiguous reply, as I have already spent considerable time attempting to resolve this issue myself.

Best regards,
Setup_-_Servers_-_BattleMetrics_-_Google_Chrome_06.10.2024_12_38_54.png
BattleMetricsJoin
4,200Members
Resources

Similar Threads

Was this page helpful?
Recent Announcements

Similar Threads

Squad Server ports open but not being accepted.
BattleMetricsBBattleMetrics / support-forum
2y ago
Admin on BattleMetrics doesn't enable admin on Squad Server
BattleMetricsBBattleMetrics / support-forum
15mo ago
Battlemetrics server query (INSSandstorm)
BattleMetricsBBattleMetrics / support-forum
3w ago
Rust Server not on battlemetrics
BattleMetricsBBattleMetrics / support-forum
14mo ago