Heroic Games Launcher•8mo ago

Hogwarts Legacy Black Screen || Wine - wine-ge-8-26-x86_64

I am running wine-ge-8-26-x86_64 on Linux Mint with Heroic Games Launcher v2.15.2, I am trying to launch Hogwarts Legacy, but when I do my screen turns black for ~1 or less than 1 second, and then the game crashes.

113 Replies

fascinating-indigoOP•8mo ago

fa4240e57a3c46b39f16...

deep-jade•8mo ago

disable the Use Dedicated GPU option in the settings, DXVK should be smart enough to pick the correct GPU, that option is meant to be used only when DXVK does the wrong thing

fascinating-indigoOP•8mo ago

Still didn't work. Here is the new log file:

fascinating-indigoOP•8mo ago

message.txt

fascinating-indigoOP•8mo ago

Also it keeps saying that DirectX 12 cannot be started in a small popup window, too.

rare-sapphire•8mo ago

    "enviromentOptions": [

        {

            "key": "DXVK_FILTER_DEVICE_NAME",

            "value": "\"NVIDIA GeForce RTX 3060 Laptop GPU\" gamemoderun %command%"

        }

    "enviromentOptions": [

        {

            "key": "DXVK_FILTER_DEVICE_NAME",

            "value": "\"NVIDIA GeForce RTX 3060 Laptop GPU\" gamemoderun %command%"

        }

Did you just copy this from ProtonDB? Remove it

fascinating-indigoOP•8mo ago

Yeah I did

fascinating-indigoOP•8mo ago

Let me remove it, also this was the DirectX 12 error message:

rare-sapphire•8mo ago

post a new log after removal

fascinating-indigoOP•8mo ago

Alr I removed it and I also ran the DirectX installation .exe from Microsoft on the prefix. Now it doesn't show the DirectX 12 error anymore, but it launches a black screen for some seconds and stops working.

rare-sapphire•8mo ago

that's not needed. DirectX support is provided by VKD3D

fascinating-indigoOP•8mo ago

message.txt

rare-sapphire•8mo ago

try enabling Use Dedicated GPU and DXVK-NVAPI to see if that changes behavior

fascinating-indigoOP•8mo ago

message.txt

fascinating-indigoOP•8mo ago

Still launches a black screen and then crashes.

rare-sapphire•8mo ago

I'm thinking that your nvidia drivers are out of date. 550.107.2 isn't the most recent of any branch

fascinating-indigoOP•8mo ago

Really? Oh

fascinating-indigoOP•8mo ago

rare-sapphire•8mo ago

550.120 is the most recent non-beta version verify that your flatpak driver matches that version number

fascinating-indigoOP•8mo ago

In my Driver Manager 550.107.02 is the most recent.

rare-sapphire•8mo ago

flatpak list | grep Nvidia such is the life of mint/ubuntu

fascinating-indigoOP•8mo ago

That command returns nothing. Lol, maybe I can install something more recent from my terminal? Or just install a different distro...

rare-sapphire•8mo ago

can you show a screenshot?

fascinating-indigoOP•8mo ago

Yea

fascinating-indigoOP•8mo ago

rare-sapphire•8mo ago

my mistake, should be lowercase nvidia

fascinating-indigoOP•8mo ago

Lowercase nvidia returns something

rare-sapphire•8mo ago

flatpak list | grep hgl at the end of that response, does it say system or user?

fascinating-indigoOP•8mo ago

system system for both

rare-sapphire•8mo ago

ok looks like the versions match up ok go back and disable use dedicated gpu, delete your prefix, reverify game files, then run it again

fascinating-indigoOP•8mo ago

This?

rare-sapphire•8mo ago

I think you're looking at winetricks there, but I'd just go into my file browser to delete /home/sebas/Games/Heroic/Prefixes/default/Hogwarts Legacy

fascinating-indigoOP•8mo ago

message.txt

fascinating-indigoOP•8mo ago

Still launches a black screen and then crashes. Also I got a way to install other drivers, and this is on the PPA:

fascinating-indigoOP•8mo ago

Tried the same process again, deleted prefix, verify/repair game files, and ran it again. Log:

fascinating-indigoOP•8mo ago

message.txt

fascinating-indigoOP•8mo ago

Still shows black screen after some seconds and crashes for anyone new helping :/ Also for more info to anyone wanting to help: The game was bought on the Epic Games store. UPDATE! I managed to fix lots of the errors by installing drivers in a different way, the new log is much shorter but the game still does not run. Here is the new log for anyone wanting to help:

fascinating-indigoOP•8mo ago

message.txt

rare-sapphire•8mo ago

the new log doesn't have any references to using the nvidia driver second, where did you get PROTON_NO_OPENXR from?

fascinating-indigoOP•8mo ago

I thought I could try something to fix some errors about openxr

rare-sapphire•8mo ago

where did you get that specific variable from?

fascinating-indigoOP•8mo ago

Oh, ChatGPT.

rare-sapphire•8mo ago

please don't do that

fascinating-indigoOP•8mo ago

Ok... lol I'll delete it

rare-sapphire•8mo ago

PROTON_NO_OPENXR does not exist on the Proton github code or readme

fascinating-indigoOP•8mo ago

The game is probably launching but crashing fast because my fans go crazy and then die down after it crashes. Ok, thanks. New log without the variable:

fascinating-indigoOP•8mo ago

message.txt

fascinating-indigoOP•8mo ago

Welp, I just installed it in a different way and that seemed to fix lots of graphical errors.

rare-sapphire•8mo ago

try enabling use dedicated gpu now

fascinating-indigoOP•8mo ago

Ok Still crashes, log:

fascinating-indigoOP•8mo ago

message.txt

rare-sapphire•8mo ago

it's not attempting to use your GPU at all. what version driver are you using?

fascinating-indigoOP•8mo ago

Let's see.

fascinating-indigoOP•8mo ago

rare-sapphire•8mo ago

those are still backdated in their respective branches. Maybe try this ppa https://www.reddit.com/r/linux_gaming/comments/1bl6xk9/how_do_you_guys_install_nvidia_drivers/kw3xn74/

BulletDust's comment on "How do you guys install Nvidia drivers?"

Explore this conversation and more from the linux_gaming community

rare-sapphire•8mo ago

555 is the newer production branch then run flatpak update when you're live again

fascinating-indigoOP•8mo ago

Thats the Reddit post that I looked at to get those drivers I used the commands there

rare-sapphire•8mo ago

did you use the ppa?

fascinating-indigoOP•8mo ago

Yes, installing nvidia-driver-555 (Version 555.58.02-0ubuntu0~gpu24.04.1) right now

rare-sapphire•8mo ago

ok, run flatpak update when you're up again then run flatpak list | grep nvidia to ensure 555.58.02 is installed

fascinating-indigoOP•8mo ago

Ok Up and running again Ran flatpak update and the list command nvidia-555-58-02 org.freedesktop.Platform.GL.nvidia-555-58-02 1.4 system nvidia-550-107-02 org.freedesktop.Platform.GL32.nvidia-550-107-02 1.4 system nvidia-555-58-02 org.freedesktop.Platform.GL32.nvidia-555-58-02 1.4 system THE GAME WORKS! Although it is stuck on the Warning: Read Before Playing... It works with the new drivers sorta! Well that was nice, the game is stuck on the WARNING forever. At least it can launch properly now, here is the log:

fascinating-indigoOP•8mo ago

message.txt

rare-sapphire•8mo ago

Winetricks packages: w_workaround_wine_bug-50894, ucrtbase2019, vcrun2019, andale, arial, comicsans, courier, georgia, impact, times, trebuchet, verdana, webdings, corefonts, d3dcompiler_43, d3dx9, d3dcompiler_47, dxvk, vkd3d

Winetricks packages: w_workaround_wine_bug-50894, ucrtbase2019, vcrun2019, andale, arial, comicsans, courier, georgia, impact, times, trebuchet, verdana, webdings, corefonts, d3dcompiler_43, d3dx9, d3dcompiler_47, dxvk, vkd3d

Which if these did you do yourself?

fascinating-indigoOP•8mo ago

I did the corefonts, dxvk, and vkd3d Also a bad update, the game launched, got past the WARNING, loaded shaders and started opening to the menu but then it closed, and Heroic Games Launcher also closed itself, so I thought that my integrated graphics in my CPU couldn't handle it, so I switched the computer to use NVIDIA Performance Mode on my GPU, and when I launched the game again it crashed and gave the error it was giving before, here is the log, I am going to try and go back to CPU graphics:

fascinating-indigoOP•8mo ago

message.txt

conscious-sapphire•8mo ago

you don't need any of that probably will cause you more problems turn off the dedicated gpu setting it doesn't work anymore it's meant for older drivers which didn't work without it

fascinating-indigoOP•8mo ago

Ok How can I delete them?

rare-sapphire•8mo ago

delete the prefix would be the easiest way

fascinating-indigoOP•8mo ago

Alr I got the game running and played a little bit of the intro. The FPS is great... If ~10 FPS is great lol Is there any way to fix the FPS? I used to play this game on Windows natively before switching to Linux completely, it ran very good, near 100 FPS. Oh well, I think I found the problem.

fascinating-indigoOP•8mo ago

I can't change it from my CPU graphics to GPU graphics, that would probably fix everything. I am running my desktop environment using my CPU graphics, if I switch to GPU that will probably fix the settings thing. But when I switch to GPU it completely breaks again and gives that error shown in the last log I think. New log on GPU:

fascinating-indigoOP•8mo ago

message.txt

rare-sapphire•8mo ago

The Nvidia GPU isn’t being used at all there

fascinating-indigoOP•8mo ago

Yeah, sadly. It can't detect it maybe? I don't know, if I try and switch to using my GPU for graphics the game can't even launch...

fascinating-indigoOP•8mo ago

I use this little icon in the taskbar to switch through. Also, I though I could force the game to use the GPU using something like PRIME offloading? When I try to run the game again using my dedicated GPU selected in the PRIME profile, literally only that as a difference, the game can't even launch. Here is the log:

fascinating-indigoOP•8mo ago

message.txt

rare-sapphire•8mo ago

That’s the intent behind the use dedicated GPU toggle

fascinating-indigoOP•8mo ago

Yeah, but I've read it doesn't work anymore. I also just tried using it, no change from what I can see.

rare-sapphire•8mo ago

I never remember the dividing line for where it does work If it doesn’t work, post the log, then turn it back off

fascinating-indigoOP•8mo ago

CommandMC•8mo ago

Run the following command & send the output into here:

flatpak run --command=vulkaninfo com.heroicgameslauncher.hgl --summary

flatpak run --command=vulkaninfo com.heroicgameslauncher.hgl --summary

Native OpenGL / Vulkan games. Anything not using DXVK/VKD3D-Proton Even then, most of those are smart enough to pick the dedicated GPU. The option is only intended for games where that isn't happening

fascinating-indigoOP•8mo ago

message.txt

fascinating-indigoOP•8mo ago

That is from running the command, flatpak run --command=vulkaninfo com.heroicgameslauncher.hgl --summary

CommandMC•8mo ago

What does flatpak list --runtime say (ideally maximize your terminal before running that)

fascinating-indigoOP•8mo ago

message.txt

rare-sapphire•8mo ago

it's missing 32 bit mesa, and would Nvidia's driver be there?

CommandMC•8mo ago

Not sure what you mean, both of those are there @Quantum Chromatic Resonance Alright, now what does nvidia-smi say?

rare-sapphire•8mo ago

ah, preview didn't expand far enough I guess in that same vein, there is no 64 bit nvidia

fascinating-indigoOP•8mo ago

sebas@sebastian-TUF-Gaming-FX505GT:~$ nvidia-smi NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running. But I am using my UHD Intel graphics right now, let me switch hold on.

fascinating-indigoOP•8mo ago

CommandMC•8mo ago

First of all do a flatpak update If that doesn't show anything, do a flatpak install flathub org.freedesktop.Platform.GL32.nvidia-550-120 org.freedesktop.Platform.GL.nvidia-550-120

fascinating-indigoOP•8mo ago

Ok, updated.

CommandMC•8mo ago

What does flatpak list --runtime say now?

fascinating-indigoOP•8mo ago

message.txt

CommandMC•8mo ago

Okay, looks good. What does flatpak run --command=vulkaninfo com.heroicgameslauncher.hgl --summary say now?

fascinating-indigoOP•8mo ago

message.txt

CommandMC•8mo ago

Not sure what's up with that first line, but it was there before so I guess we'll just ignore it Alright, try launching your game now

fascinating-indigoOP•8mo ago

It works! Thank you. The menu is still pretty glitchy though, I wonder if I can fix that. I don't know if the game has low FPS yet. If we can fix the FPS, I'll put this as resolved. Can anyone help with the FPS?

CommandMC•8mo ago

Gonna need a new game log to suggest anything

fascinating-indigoOP•8mo ago

Alr

fascinating-indigoOP•8mo ago

message.txt

CommandMC•8mo ago

That's not the full log file. Please send in the actual file, don't copy its contents

HeroicBot•8mo ago

To help you, we need a game log. Please see the following images on how to get it.

CommandMC•8mo ago

Alternatively, you can also hit "Upload log file" in the log viewer and send in the link

fascinating-indigoOP•7mo ago

Well, that's just great. THe game doesn't launch anymore after some days.

fascinating-indigoOP•7mo ago

message.txt

fascinating-indigoOP•3mo ago

It just crashes. Just an update... Nobody reads this probably, but for anyone who needs it, HERE IS THE SOLUTION: - Use GE-Proton9-22 - Make sure you have mangohud and gamemoderun installed (Nobara Linux comes with both, I recommend it!) - Put the launch options as: PROTON_LOG=1 NV_PRIME_RENDER_OFFLOAD=1 GLX_VENDOR_LIBRARY_NAME=nvidia VK_ICD_FILENAMES=/usr/share/vulkan/icd.d/nvidia_icd.x86_64.json PROTON_HIDE_NVIDIA_GPU=0 VKD3D_CONFIG=dxr,force_bindless_tex PROTON_ENABLE_NVAPI=1 PROTON_NO_ESYNC=1 PROTON_NO_FSYNC=1 DXVK_ASYNC=1 DXVK_STATE_CACHE=1 PROTON_FORCE_LARGE_ADDRESS_AWARE=1 gamemoderun mangohud %command% NOTE! If you don't want an annoying GPU, CPU, FPS, etc... overview on your screen, replace the launch options with: PROTON_LOG=1 NV_PRIME_RENDER_OFFLOAD=1 GLX_VENDOR_LIBRARY_NAME=nvidia VK_ICD_FILENAMES=/usr/share/vulkan/icd.d/nvidia_icd.x86_64.json PROTON_HIDE_NVIDIA_GPU=0 VKD3D_CONFIG=dxr,force_bindless_tex PROTON_ENABLE_NVAPI=1 PROTON_NO_ESYNC=1 PROTON_NO_FSYNC=1 DXVK_ASYNC=1 DXVK_STATE_CACHE=1 PROTON_FORCE_LARGE_ADDRESS_AWARE=1 gamemoderun %command% ALL that did was remove mangohud. Good luck! You can ping me with questions. Another note: These options make sure that the DirectX12 error won't happen, they are modified from the ProtonDB post by ReBel98 (THANK YOU ReBel98 SO MUCH!).

Gaming

Programming

Hogwarts Legacy Black Screen || Wine - wine-ge-8-26-x86_64

Did you find this page helpful?