CA
Crawlee & Apify•8mo ago
environmental-rose

Apify support

I am trying to contact support as my actor was marked under maintenance whith no information as to the issue & and the support channels are just ignoring me
12 Replies
Hall
Hall•8mo ago
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flat-fuchsia
flat-fuchsia•8mo ago
Hello. I am interested in residential proxies with rotation with each new and simultaneous connection, and I also need the format ip:port:login:password. Please tell me how I can find these proxies on the site, as well as how to create the format I need and select the country? Unfortunately, I did not find anything like this on the site, you have a very complex design and obtaining proxies. On all providers it is enough to simply select the type of proxy, country and generation of the necessary protocol, but I did not find such an option with you
exotic-emerald
exotic-emerald•8mo ago
I am currently facing the same issue.
Kaito
Kaito•8mo ago
$0.25 for 1,000 tweets!!! I have published a Twitter scraping actor, offering the most competitive pricing at just $0.25 for 1,000 tweets. The quality of the data is unparalleled, accompanied by comprehensive documentation and support for filtering based on over 50 fields. Additionally, the actor supports real-time searches. However, I am uncertain about the most effective strategies for promoting this service. Could anyone provide guidance on this matter?😫 https://apify.com/kaitoeasyapi/twitter-x-data-tweet-scraper-pay-per-result-cheapest
Apify
Twitter/x Scraper - Reliable&Cheapest Tweet Extraction · Apify
Experience fast, reliable, and affordable X (formerly Twitter) data scraping with our API. Just $0.25 for 100 tweets with a speed of 150 tweets/sec. Try...
Kaito
Kaito•8mo ago
I also encountered a similar issue once; it was because my test cases didn't pass on the platform. You can change this status yourself in the Settings tab.
exotic-emerald
exotic-emerald•8mo ago
I did it many times, but unfortunately, it switches to maintenance mode after a few minutes.
Kaito
Kaito•8mo ago
Does the Notifications section in the top left corner of this webpage give you any prompts? Last time, it prompted me that my test didn't pass. https://console.apify.com/actors
Apify
Apify Console
Manage Apify, a full-stack web scraping and data extraction platform.
exotic-emerald
exotic-emerald•8mo ago
Yes, it did. Actually, my actor ran but may return 0 results because of which it's marked under maintenance.
ratty-blush
ratty-blush•8mo ago
Hi @Jacob80 @gtry, can you please send me your email and the actor ID into DMs, I will pass the information on to the team (if you are still facing the issue).
adverse-sapphire
adverse-sapphire•8mo ago
I have a similar problem. Check DM pls.
exotic-emerald
exotic-emerald•8mo ago
Dm'ed. Thanks
Saurav Jain
Saurav Jain•8mo ago
i have done both, thanks! from next time use the email that you get after your actor fails automatic test to submit a request and our team will do it.

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