Immich•15mo ago

Upload error (duplication detected) after upload process cancelled

I'm try to upload 300 assets to a new álbum using web interface (uploading from PC). The problem is that I cancelled the uploading process (pressing cancel button) and after that I deleted them (and trashed from recycled bin). Now I can't upload them again because immich is advicing about duplicated assets, but the aren'y anywat, i don't understand. Some points:

I'm using template naming files
Already restarted Docker
Already refreshed all tasks
Trying to disable hash verification with the same result

I don't know where is searching to decide that these assets are already in my library. Could you help to fix this problem?

Thanks in advance.

Immich•10/21/24, 2:47 PM

:wave: Hey @esteras5,

Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich :immich:.

References

Container Logs:
```
docker compose logs
```
```
docker compose logs
```
docs
Container Status:
```
docker compose ps
```
```
docker compose ps
```
docs
Reverse Proxy: https://immich.app/docs/administration/reverse-proxy

## Checklist

:blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
:blue_square: I have read applicable release notes.
:blue_square: I have reviewed the FAQs for known issues.
:blue_square: I have reviewed Github for known issues.
:blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
:blue_square: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
:blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as "complete" by reacting with the appropriate number)

If this ticket can be closed you can use the

/close

/close

command, and re-open it later if needed.

ImmichAPP•10/21/24, 9:09 PM

This thread has been closed. To re-open, use the button below.

Eesteras5 I'm try to upload 300 assets to a new álbum using web interface (uploading from ...

Chaos•7/29/25, 9:32 AM

Did you find a solution for this? I encountered the same issue after stopping an upload via immich-go. My server shows as empty, but I still can't reupload them.

CChaos Did you find a solution for this? I encountered the same issue after stopping an...

esteras5OP•7/29/25, 9:43 AM

Hello Chaos, try renaming all the files with some renaming utility, this worked for me

Eesteras5 Hello Chaos, try renaming all the files with some renaming utility, this worked ...

Chaos•7/29/25, 9:43 AM

yikes. Well ofc it does as they don't get id as duplicate anymore, but quite a brute force. Plus the residual db clutter will still be there

Chaos•7/29/25, 9:44 AM

good to know though

Chaos•7/29/25, 9:44 AM

thanks anyway

Sergey Katsubo•7/29/25, 11:11 AM

@Chaos Could you post logs from Immich container?

My server shows as empty

You can query DB https://immich.app/docs/guides/database-queries to check what's lingering there.
(If you are on v1.136 then use singular form of table names, e.g. assetasset instead of assetsassets)

docker exec -it immich_postgres psql -d immich -U postgres -Ppager=no --expanded -c 'select * from asset limit 10;'

docker exec -it immich_postgres psql -d immich -U postgres -Ppager=no --expanded -c 'select * from asset limit 10;'

SSergey Katsubo @Chaos Could you post logs from Immich container? > My server shows as empty Yo...

Chaos•7/29/25, 11:12 AM

no worries, I just did a clean server install, as it was empty anyway

References

Container Logs:

docker compose logs

docker compose logs

docs

Container Status:

docker compose ps

docker compose ps

docs

Reverse Proxy: https://immich.app/docs/administration/reverse-proxy

# Checklist

:blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).

:blue_square: I have read applicable release notes.

:blue_square: I have reviewed the FAQs for known issues.

:blue_square: I have reviewed Github for known issues.

:blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).

:blue_square: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.

:blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable

(an item can be marked as

"complete

" by reacting with the appropriate number

)

If this ticket can be closed you can use the

/close

/close

command

, and re

-open it later if needed

Upload error (duplication detected) after upload process cancelled

References

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