17 replies

Account Ban

I am writing to request a review of my account (ID: 51503640797), which was banned several months ago. I believe that this ban was wrongly imposed as I have never used cheats, hacks or violated the terms of service of the game. I have always played fair and enjoyed the game with my friends.

I have been trying to resolve this issue for the past 3-4 months, but have only received automated responses. This situation is very frustrating to me as I have invested a considerable amount of time and money in my account. I request to make a thorough check of my account and explain the reason for the ban.

Also, I have done my investigation. I have reviewed my last matches before the ban and can come to the conclusion that there is nothing suspicious. Accuracy on all weapons is less than 25%, as well as hits in the head to 30%, in the body to 40% (more than 10 bullets), in the arms and legs to 22%, in the feet to 4% and in the hands to 6%. I'll add screenshots of this below. Also if we look at the matches, there we will see the match history of a typical As-Master. Also let's see the kd's for the season:

Current Season: 0 Matches Played, 0 wins, 0 Top 10, K/D 0.00;
C6S18: 154 Matches Played, 30 Wins, 104 Top 10, K/D 7.45;
C6S17: 126 Matches Played, 14 Wins, 70 Top 10, K/D 5.29.

My ranking in recent matches:
#6 11.06.2024 23:38 - Erangel
#15 11.06.2024 23:14 - Erangel
#8 11.06.2024 22:33 - Erangel
#1 11.06.2024 22:17 - Livik
#1 11.06.2024 21:41 - Erangel
#32 11.06.2024 21:18 - Erangel
#44 11.06.2024 21:01 - Erangel
#68 11.06.2024 20:52 - Erangel

Thank you for your attention to this issue.