CA
Crawlee & Apify•8mo ago
adverse-sapphire

Why can't I view the details of user feedback runs

I received feedback from a user who couldn't be using my Actor, he provided me with the id of the runs but I can't see them, it shows Oops, the run you are looking for could not be found. Is this page broken? Let us know at [email protected].
9 Replies
Hall
Hall•8mo ago
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!!!Joefree!!! 👑
perhaps wrong run ID, or its have removed or expired
adverse-sapphire
adverse-sapphireOP•8mo ago
He just resurrect it again and it's live now
adverse-sapphire
adverse-sapphireOP•8mo ago
I want to make sure that after I get the id, how should I check it? Not just copy it directly to the browser like something like https://console.apify.com/actors/actor/runs/id
Apify
Apify Console
Manage Apify, a full-stack web scraping and data extraction platform.
!!!Joefree!!! 👑
yes something like that You can open anyone's run that way, as long as you know the run ID
like-gold
like-gold•8mo ago
The URL to check the run is: https://console.apify.com/view/runs/runId
Apify
Apify Console
Manage Apify, a full-stack web scraping and data extraction platform.
!!!Joefree!!! 👑
ah yes that it sorry..
adverse-sapphire
adverse-sapphireOP•8mo ago
still cant view.... tks all!
like-gold
like-gold•8mo ago
Unfortunately, I don't think we can further help with this as the run id is probably invalid.

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